ExtendSim Support

To find answers to your modeling or technical questions as quickly as possible, we recommend you refer to these resources:


		Our experienced technical support team has in-depth knowledge and ready answers. Search our comprehensive web site for trouble-shooting tips or contact support team personnel directly.

	ExtendSim Help Available any time you are using ExtendSim via tool tips, block help, and menu commands.
	ExtendSim User Guide and Developer Reference All ExtendSim versions contain electronic files in the Program Files/ExtendSim8/Documentation folder or download here. Printed manuals ship with boxed, full versions of ExtendSim.
	Frequently Asked Questions Search our comprehensive knowledgebase of FAQs.
	Online Forums An active online community provides additional support through forums, blogs, and more. Go to Links for descriptions of each forum.
	Submit your question to ExtendSim Technical Support Access to Technical Support is provided to all registered ExtendSim users at no charge for the first 60 days after purchase. If you complete this form, we can route your question to the appropriate person. Submitting your model with this form, allows us to start working on your question immediately. Or you may choose to call Support at 408.365.0305 during operating hours (Monday through Friday 9am to 5pm PDT).

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**Required if your ExtendSim license has a serial number associated with it. Serial numbers are located on the title pages of ExtendSim manuals.
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To find out which version of ExtendSim you are using, open ExtendSim and select About ExtendSim from the Help (Windows) or Apple (Macintosh) menu.
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Once you click Submit, you will have the option to upload your model or screenshot/s of your model to expedite the diagnosis of your issue and resolve your problem.