Why we collect personal information
Imagine That! uses your personal information only with your permission
to give you superior customer service and to provide you with convenient
access to our products and support services. In addition, we use
your personal information to keep you up to date on the latest product
announcements, software updates, special offers, and other information
we think youd like to hear about. This may occasionally include
information from other technology companies about products and services
that can add value to your Imagine That! products. From time to
time, we may also use your personal information to contact you to
participate in a market research survey, so that we can gauge customer
satisfaction and develop better products.
How we collect personal information
We collect information about you in several ways. For example,
we might ask for your contact information when you correspond with
us, call us to make a purchase or request service, register to attend
a seminar, or participate in an online survey. In addition, when
you register a new Imagine That! product, sign up for Imagine That!
support services, or ask to be included in an email mailing list,
we collect and store the information you provide in a secure database.
When you fill out a form on our web site (e.g. to download an
ExtendSim Demo, upgrade your copy of ExtendSim, etc.) the information
you provide us will only be used to either send you the information
you have requested, track information about downloads from our
web site, update our registration database, or monitor our customer's
use of the web as an upgrade medium. If you do not wish to be
contacted from the information you provide us on this web site,
please let us know your preferences.
Imagine That! works with other companies that help us provide products
and services to you, and we may provide your personal information
to these companies. For example, we give shipping companies this
information so they can deliver your products efficiently. The information
they receive is for shipping and delivery purposes only, and we
require that the companies safeguard your personal information in
accordance with our policies.
How we protect your personal information
Imagine That! safeguards the security of the data you send us with
physical, electronic, and managerial procedures. We urge you to
take every precaution to protect your personal data when you are
on the Internet. Change your passwords often, use a combination
of letters and numbers, and make sure you use a secure browser.
Collecting other personal information
When you browse our web site, you are able to do so anonymously.
Generally, we dont collect personal information when you browse
not even your email address. Your browser, however, does
automatically tell us the type of computer and operating system
you are using.
Like many web sites, the Imagine That! web site uses "cookie"
technology. When you first connect to our site, the cookie identifies
your browser with a unique, random number. The cookies we use do
not reveal any personal information about you. Cookies help us understand
which parts of our web sites are the most popular, where our visitors
traffic patterns on our site so we can make the site even better.
In some of our email to you, we use a "click-through URL."
When you click one of these URL's, you pass through our web server
before arriving at the web site that is your destination. We track
click-through's to help us determine your interest in particular
topics and measure the effectiveness of our customer communications.
Our company wide commitment to privacy
To make sure your personal information remains confidential, we
communicate these privacy guidelines to every Imagine That, Inc.
Imagine That!'s web site contains links to other sites. Imagine
That! does not share your personal information with those web sites
and is not responsible for their privacy practices. We encourage
you to learn about the privacy policies of those companies.
for any changes.