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Arab Academy
College of Engineering and Technology  

AbuKir Campus, Alexandria, Egypt

University

Arab Academy for Science, Technology, and Maritime Transport

Arab Academy
Department

College of Engineering and Technology
Department of Industrial and Management Engineering

ExtendSim Adopter since May 2011

URL

http://www.aast.edu/en/colleges/coe/dept/index.php?unit_id=67

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Fall 2012/Winter 2013 Usage Report
bullet Course title
   

IM521E
Discrete Event System Simulation

  Number of students
    31 underGrad students
  Instructor
    Khaled S. El-Kilany, Ph.D.
  Course dates
    16 September 2012 to 15 January 2013
  Summary of how ExtendSim was used in the courses
    ExtendSim was used to model various queuing models, different aspects of manufacturing systems such as batching, machine failures, rework... etc. Students were also trained on using ExtendSim by going through the car wash model provided in the User Guide in addition to other examples provided by the instructor. During the course, students were asked to address real life problems and do a complete simulation study for that problem.
  Projects fulfilled by students using ExtendSim
   

A total of 7 groups were formed during the semester, each working on different systems looking into improvements in queuing times in case of service systems and/or inventory levels (WIP) in case of manufacturing systems. The projects were carried out on:

. One of McDonald's branches in Alexandria
. Credit Agricole Bank
. Dental Arts Clinic
. Metro
Retailer
. Mobil Gas Station
. Mobinil Customer Service
Mobil carrier network in Egypt
. Simulation of the Southern California door production plant
Case study extracted from the textbook "Simulation using ProModel"
  Ease with which students learned how to model with ExtendSim
    Students actually enjoyed ExtendSim classes more than anything in the course. The car wash tutorial helped in conveying most of the modelling techniques required to model almost any system. When going through developing their own models, they were advised to always refer to the User Guide and example models provided with ExtendSim to help them in modelling their systems under study.
  Best aspect of using ExtendSim
    Probably the best aspects of ExtendSim is its user-friendliness, windows-like interface, comprehensive libraries, and for some advanced users its openness and ease of coding and modifying existing blocks.
  Benefits attained through the use of ExtendSim
   

Students were able to model real life problems and actually feel the effect of what they learned during their past years about IE principals on the performance of the systems they chose.

  Based on your experience teaching ExtendSim in this course, are there any features we could add or improve upon to help make your job easier?
    As an instructor, I would still like to have instructor material that would help in delivering the course. Material like PowerPoint presentations, extensive examples and exercises, and a test bank if possible. I'm using Banks textbook for the course along side the E-book provided with ExtendSim; yet, still need to have a textbook on simulation using ExtendSim. If possible more case studies (only two provided with the E-book).
  Do you have plans to continue to use ExtendSim to teach simulation to future IM521E students?
   

Sure I will. For the same course and for the second part of the course which is IM522E - Industrial Systems Simulation and for the postgraduate level course Modelling and Simulation.

  Any other comments or suggestions?
    Students experience with ExtendSim was enjoyable and most of them purchased the student version (LT) and used it in the final year projects as a core part of the work to be delivered with their projects.
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2011/2012 Usage Report
bullet Course titles
   

IM521E - Discrete Event System Simulation

IM729 - Discrete Sytems Simulation

  Course type & number of students
    Undergrad courses with 21 students
  Instructor
    Khaled S. El-Kilany, Ph.D.
  Course dates
    April 4, 2011 to January 17, 2012
  Summary of how ExtendSim was used in the courses
   

ExtendSim was introduced to the students by the instructor teaching them how to open and run models, then explaining the main tool bars and libraries used in the modelling processes. A simple model was selected and built by the instructor from scratch, then the students tried to model it themselves with assistance given by the teaching assistant, if required. A basic discrete event model tutorial from the ExtendSim User Guide (Car Wash Model) was given to the students to build step by step to teach students how to model real case studies.

  Projects fulfilled by students using ExtendSim
   

Students are divided into teams to work on their projects. Each team selected a process with a problem needing to be solved through the use of simulation. Teams underwent all the simulation steps necessary to end up with a solution to their problem. Projects developed by the students were in different fields:

. Banking
. Car wash
. A small hypermarket (superstore combining a supermarket and a department store with the business model of focusing on high-volume, low-margin sales)
. Gas station
. MacDonalds Drive Thru

Some students continued their research and used ExtendSim LT for their final year projects.

  Ease with which students learned how to model with ExtendSim
    This course introduced the basic concepts of modelling and simulation as well as Monte Carlo simulation using spreadsheets. Simulation using ExtendSim was introduced in the last four weeks (out of 15 weeks total course duration). Given this short time frame, students were still able to develop their own models for the real life problems they selected and were able to analyze and improve their models. Although students had some questions and required assistance from the instructor and TA; yet, this reflects how it was easy for them to grasp how to use ExtendSim.
  Best aspect of using ExtendSim
    ExtendSim is capable of modelling almost anything and in different ways too!
  Benefits attained through the use of ExtendSim
    Being able to show students the power of simulation in analyzing different systems and being able to provide logical and feasible solutions to improving these systems.
  Conference papers submitted based on models developed by students in ExtendSim
   
. "Wafer lot release policies based on the continuous and periodic review of WIP levels" by El-Kilany, K.S.
Presented at the Industrial Engineering and Engineering Management (IEEM), 2011 IEEE International Conference.
. “Simulation of Agri-food supply chain” by Sherine Beshara, Khaled S. El-Kilany, Noha M. Galal
To be presented May 13, 2012 at WASET 2012 Amsterdam International Conference
  Based on your experience teaching ExtendSim in this course, are there any features we could add or improve upon to help make your job easier?
   

A textbook that supports delivery of this course would be nice. The text should include several problem sets along the required input data.

Imagine That Inc. response: The eBook ExtendSim for Discrete Event System Simulation (included with ExtendSim LT and all full versions of ExtendSim) in conjunction with the Banks, Carson, et al. text Discrete-Event System Simulation, helps instructors more easily communicate simulation concepts and make simulation more accessible to students.

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Courses using ExtendSim
bullet Course title

IM522E
Industrial Systems Simulation

  Instructor Khaled S. El-Kilany, Ph.D.
  Course dates Spring 2014
  Course objectives

As a continuation to the IM 521E course, this course starts with an introduction to simulation concepts, and progresses through an overview of the ExtendSim software, basic model development, input analysis, additional modelling constructs, output analysis, and advanced modelling. Furthermore, the course includes chapters on integrating ExtendSim simulation models with other applications, specialized statistical issues, continuous simulation, and conducting a successful simulation study.

Upon completion of this course the student will be able to:

0 Construct conceptual models and understand the importance of model conceptualization.
0 Develop their own simulation models using ExtendSim.
0 Understand the different ways of developing complex models through a set of case studies in different manufacturing and services areas.
0 Gain hands-on experience related to simulation studies as they go through the development of simulation models for a real life problem (term project).
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bullet Course title

IM729
Discrete Sytems Simulation

  Instructor Khaled S. El-Kilany, Ph.D.
  Course dates Spring 2014
  Course objectives

This course covers the modern methods for simulating discrete event models of complex stochastic systems. Topics covered include:

0 the proper collection and analysis of data
0 the use of analytic techniques
0 verification and validation of models
0 designing simulation experiments

Furthermore, it presents the application of modelling and simulation in manufacturing and material handling systems, and service industries.

The aim of this course is to provide students with a comprehensive knowledge and theoretical background related to the modelling and simulation of discrete systems in addition to conducting
simulations using spreadsheets and state-of-the-art simulation environments.

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Publications
 

Nayera E. El-Gharably, Khaled S. El-Kilany, and Aziz E. El-Sayed, "Optimization Using Simulation of the Vehicle Routing Problem", World Academy of Science, Engineering and Technology, vol. 78, 2013.

Arizona State University
College of Technology & Innovation
Department of Engineering Technology

Mesa, AZ USA

University

Arizona State University Polytechnic

Department

College of Technology & Innovation
Department of Engineering Technology

ExtendSim Adopter since

November 11, 2011
renewed February 20, 2013

Arizona State University

URL

http://technology.asu.edu/engrtech
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Spring 2012 Usage Report
 
bullet Course title
    Manufacturing Resource Management
  Course type & number of students
    Undergraduate 10
Graduate 5
  Instructor
    Dr. Sharon Lewis
  Course dates
    January to May, 2012
  Summary of how ExtendSim was used in the courses
   

This is a simulation modeling class teaching the fundamentals of proper simulation modeling. ExtendSim was the only software we used in this course to learn and master the concepts.

  Projects fulfilled by students using ExtendSim
   

Term projects demonstrating mastery of the fundamentals of good simulation modeling to 'realistic' scenarios. The modeling was done exclusively using ExtendSim.

  Ease with which students learned how to model with ExtendSim
    Moderate. Students with exposure to any type of computer language seem to pick it up quicker. However, fewer and fewer students come in with any computer language background. At the end of the term, the more motivated students demonstrate enough skill, knowledge and confidence that they could successfully initiate and apply simulation modeling to small or moderately sized scenarios.
  Best aspect of using ExtendSim
    Most of our students will likely obtain employment with smaller companies. Many smaller companies are unfamiliar with simulation modeling or don't have the skill base or budget to invest. I believe ExtendSim offers all the power and flexibility needed to model any scenario encountered, but remains one of the most favorably priced packages. Additionally, I have always received excellent service every time I call ExtendSim. That is very important to us as faculty and to future users of the software.
  Benefits attained through the use of ExtendSim
   

Ability to try out all the principles of good simulation modeling. Fantastic aid to teaching manufacturing concepts as well (push vs. pull, scheduling strategies, etc.) Ease of animation makes it easy to 'grab' student's interest - but more importantly, helps me teach model validation and verification.

  What features would you like to see added to ExtendSim?
   

In my department, I had to teach myself to use ExtendSim. As such, my students are somewhat limited to my abilities and skill. Occasionally, I still struggle with 'how to do something' that I want to include in a lab exercise or term project. However, I do find the examples in the online manual very helpful. If anything, more examples for instructors would be greatly appreciated.

  Do you have plans to continue to use ExtendSim to teach simulation to your students?
   

Yes.
MET 410 MET 510
Manufacturing Resources Management

  Would you like to add anything else?
    Thanks. This is a great tool for teaching simulation modeling at the university level. I tell my students that when I worked in industry, my favorite job was doing simulation modeling. I believe very strongly in its power and value when properly used. I will continue to do my best at teaching our students at CTI simulation modeling using ExtendSim. Thank you very much for your consideration.
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Other courses that use ExtendSim
 
bullet Course title

Computer Integrated Manufacturing

  Course code MET 416/516
  Instructor Jerry Gintz
  Course concepts
0 Introduction to discrete simulation modeling.
0 Using computer simulation to evaluate the effectiveness of lean manufacturing techniques.
0 Identifying bottlenecks in a production system.
0 Importing & exporting production data to an Excel spreadsheet for comparative analysis.
  Anticipated students 32
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bullet Course title

Manufacturing Analysis

  Course code MET 341
  Instructor Jerry Gintz
  Course concepts
0 Introduction to discrete simulation modeling.
0 Modeling a manufacturing cell.
0 Identifying bottlenecks.
0 Running "what if" scenarios.
0 Determining resource utilization.
0 Writing daily performance data to an Excel spreadsheet.
  Anticipated students 35
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Augusta State University
Hull College of Business

Augusta, GA USA

University

Augusta State University

Augusta State University
Department Hull College of Business
ExtendSim Adopter since July 23, 2012

URL

hull.aug.edu
Courses using ExtendSim in the 2012 academic year
bullet Course title

MBA 6610
Designing, Managing, and Improving Operations

  Course dates August to December 2012
  Course concepts MBA core course in operations. Semester project for students and some may choose to use ExtendSim to help in their process improvement project.
  Anticipated students 25
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Benedictine University

College of Business
Department of Undergraduate Business

Lisle, IL USA

University

Benedictine University

Department College of Business
Department of Undergraduate Business
ExtendSim Adopter since

January 29, 2014

Benedictine University

URL

www.ben.edu/cob/undergrad/analytics.cfm
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Courses using ExtendSim in the 2014 academic year
 
bullet Course title

Business Process Management & Modeling
BALT350A

 

  Instructor Dr. Deborah Cernauskas
  Course dates January 13 to May 9, 2014
  Course overview

"Business Process Management & Modeling" introduces the latest advances in business process technologies and management such as business process planning, business process requirements analysis, business process modeling, workflow system design and implementation. Emphasis is a hands-on, project-based approach.

This course addresses the following objectives:

. Students receive a thorough grounding in decision making techniques.
. Learn fundamental principles, generalizations, and theories.
. Learn to apply course material to improve thinking, problem-solving, and decision-making.
. Develop specific skills, competencies and points of view needed by professionals in the fields most closely related to this course.
  Anticipated students 20
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Emory University

Goizueta Business School
Department of Information Systems and Operations Management

Atlanta, GA USA

University

Emory University

Emory University
Department Goizueta Business School
Department of Information Systems and Operations Management
ExtendSim Adopter since

January 7, 2014

URL

http://goizueta.emory.edu/faculty/academic_areas/isom/
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Courses using ExtendSim in the 2014 academic year
 
bullet Course title

Healthcare Operations and Technology Management
BUS 652

  Instructor KC Diwas
  Course dates January 13 to May 15, 2014
  Course overview

This course applies operations management tools to examine the health care value chain. Specifically, students will learn to analyze health care organizations using qualitative as well as quantitative principles of operations management, and develop solutions to problems that are commonly encountered. Innovative new models of healthcare delivery will also be evaluated.

The course is organized around four key modules:

. designing health care delivery systems
. capacity planning and decision making under uncertainty
. process failure, learning and improvement
. innovations in health care
  Anticipated students 35
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Fairfield University
School of Engineering
Management of Technology

Fairfield, CT USA

University

Fairfield University

Fairfield University
Department

School of Engineering
Management of Technology

ExtendSim Adopter since January 12, 2012; renewed December 11, 2012

URL

http://www.fairfield.edu/soe/msmot_index.html
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Spring 2012 Usage Report
 
bullet Course title
   

Supply Chain Design
DM407

  Course type & number of students
    Graduate level course with 10 students
  Instructor
    Jim Curry
  Course dates
    January to May, 2012
  Summary of how ExtendSim was used in the courses
   

It was used to develop and analyze supply chains

  Projects fulfilled by students using ExtendSim
   

Each one did a final project. Some of the best were:

0 Market access gateway model of stock trading system
0 Traffic signaling system
0 Staffing of customer service operation
0 Raw material supply plan
  Ease with which students learned how to model with ExtendSim
    It is mixed; 4 picked it up immediately, 2 not at all; 4 were probably normal for non-IT people
  Best aspect of using ExtendSim
    Can see the dynamics of supply chains
  Benefits attained through the use of ExtendSim
    Hopefully they have a tool they can use in their jobs
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    Yes, DM405 in Spring 2013 and DM407 when it runs again.
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Courses that use ExtendSim
 
bullet Course title

Supply Chain Design
DM 405-01

  Instructor Jim Curry
  Course held Spring semester
  Course concepts The objective of this course is to introduce students to techniques to validate and improve typical supply chain processes from an operations management perspective. Students will learn how to analyze the various materials, information and financial flows within a supply chain, and how simulation can be used to analyze process design, cycle time, asset utilization, variability and customer service levels. Students will also learn how to plan a simulation project - data requirements, sensitivity analysis, and statistical tools.
  Anticipated students 25
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bullet Course title

Design of Manufacturing Systems and Processes
DM 407

  Instructor Jim Curry
  Course held Fall semester
  Course concepts

In this course, students will learn the significance and ramifications of “Lean Manufacturing” practices and advantages they provide to a manufacturing company. They will learn how to analyze the cross functional processes and to understand how strategic business objectives are translated into specific actions involving facilities, equipment, new skills, and process improvements that must be achieved . Tactical planning and execution design are introduced using specific analytical techniques including:

0 statistical segmentation of demand
0 production and inventory considerations of facility and product design, including the impacts of variability
0 use of statistical segmentation for make-to-stock, make-to-order, and make-to-plan strategies
0 introduction to replenishment techniques including: level loading, rhythm cycles and considerations for safety and cycle stock
0 use of postponement strategies in optimizing inventory control
  Anticipated students 25
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Kazakh University

Faculty of Engineering and Economics

Almaty, Kazakhstan

University

German-Kazakh University

German-Kazakh University
Faculty Faculty of Engineering and Economics
Department of Logistics
ExtendSim Adopter since

April 2, 2014;
renewed July 10, 2014

URL

ru.dku.kz
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Spring/Summer 2014 Usage Report
 
bullet Course title
   

Supply Chain Management
Simulation of Logistics Networks

  Course type & number of students
    Undergraduate course with 33 students
  Instructor
   

Tobias Reggelin

  Course dates
    April 14 to 25, 2014
  Summary of how ExtendSim was used in the courses
   

5 Student groups with 6 or 7 students in each group solved a logistics planning problem with the help of a simulation study with ExtendSim.

  Projects fulfilled by students using ExtendSim
    Simulation of a supply chain between a producer and a market and evaluation of different order strategies.
  Ease with which students learned how to model with ExtendSim
    Due to comprehensive documentation and the video tutorials good support for learning progress of students.
  Best aspect of using ExtendSim
    Combination of continuous, discrete rate, and discrete event simulation.
  Benefits attained through the use of ExtendSim
    Students learned how to support the planning and decision making processes in logistics with the help of discrete-event simulation models.
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
   
bullet Supply Chain Management
bullet Simulation of Logistics Networks
  Any other comments or suggestions?
    Some of the students had a not so good knowledge of English. A russian language version could be helpful.
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Future Courses using ExtendSim
 
bullet Seminar title

Supply Chain Management
Simulation of Logistics Networks

  Instructor Tobias Reggelin
  Course dates April 2015
  Course overview
. Management Game:
Controlling of Supply Chains
. Case Studies on Supply Chain Management
. Lecture on Supply Chain Management
.

Simulation Exercise

. Solving an analyzing and planning task within a supply chain with the help of conducting a simulation study in ExtendSim
. Students work in groups of about 5-7 to solve the task
  Anticipated students 30-35 students from third year Logistics
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Hofstra University

Frank G. Zarb School of Business
Department of Management, Entrepreneurship and General Business

Hempstead, NY USA

University

Hofstra University

Hofstra University
Department

Frank G. Zarb School of Business
Department of Management, Entrepreneurship and General Business

ExtendSim Adopter since

November 28, 2011; renewed December 17, 2012

URL

http://www.hofstra.edu/Academics/Colleges/Zarb/MGMT/index.html
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Spring 2013 Usage Report
bullet Course title
   

Business Process Management

  Course type & number of students
    Masters level course with 15 students
  Instructor
    Dr. Kaushik Sengupta
  Course dates
    January 26 to May 19, 2012
  Summary of how ExtendSim was used in the courses
   

Simulation discussions for one-half of the semester. ExtendSim is used extensively during these discussions for building simulation models and applying these models to business cases. Students complete assignments in groups and individually.

  Projects fulfilled by students using ExtendSim
   

Individual assignments based on business scenarios. Group project where students have to build the model for their project using ExtendSim.

  Ease with which students learned how to model with ExtendSim
    Quite easy with some in-class discussions and the user manual.
  Best aspect of using ExtendSim
    Availability to the students in the class and outside of the class through their individual purchases.
  Benefits attained through the use of ExtendSim
    Students get a real feel of what it takes to use such a software and they have a great takeaway from the class beyond the academic concepts.
  Based on your experience teaching ExtendSim in this course, are there any features we could add or improve upon to help make your job easier?
    Yes - a Mac version for the software similar to the Windows version. A more concise version of the User Manual with a summary of the main functionalities that are typically used in an academic setting would help. The manual is great but it is obviously constructed from an industrial/power user's perspective - a similar, abridged version for academic use would be better.
   

Imagine That Inc. response:

. There is a Macintosh version of ExtendSim; however it currently runs only on OS 10.4-6. A version for Mac OS 10.7+ will ship with ExtendSim 10.
.

The first 3 chapters of the ExtendSim User Guide contain a general purpose tutorial on how to get up and going with ExtendSim. Since ExtendSim is used in many different ways by universities, it is challenging to create a guide that would fit each university's specific usage.

Another option is to look at the supplemental materials we have created to accompany the eTextbook ExtendSim for Discrete-Event System Simulation. It includes both an instuctor's presentation and student workbook and is available at no charge through the ExtendSim Exchange.

  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    Will continue to use it for MGT285.
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Spring 2012 Usage Report

bullet Course title
   

Business Process Management

  Course type & number of students
    Graduate level course with 15 students
  Instructor
    Dr. Kaushik Sengupta
  Course dates
    January 26 to May 19, 2012
  Summary of how ExtendSim was used in the courses
   

Simulation discussions for second half of the course uses ExtendSim as the software.

  Projects fulfilled by students using ExtendSim
   

Class projects including examples and group project course.

  Ease with which students learned how to model with ExtendSim
    Relatively easy course.
  Best aspect of using ExtendSim
    Copy available to students. Ease of understanding.
  Benefits attained through the use of ExtendSim
    Really good application of showing the power of simulation
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    Yes. Spring 2013 course.
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Courses that use ExtendSim
bullet Course title

Business Process Management

  Instructor Dr. Kaushik Sengupta
  Course dates

January 27 to May 9, 2014

  Course concepts

A course in the design and analysis of business process. Students will be introduced to the concept of business processes, including their cross-functional nature, design, operation, and management. Students will design, chart, and analyze processes and analyze business cases using the ExtendSim simulation software.

As part of the outcomes from the course, students will know how to communicate orally and in written format, and students will be able to critically analyze business problems from a process perspective and improve businesses through the analysis. Simulation models using ExtendSim will be developed and analyzed.

  Anticipated students 25
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IPFW
Doermer School of Business
Fort Wayne, IN USA
University

Indiana University - Purdue University Fort Wayne

Indiana University - Purdue University
Department Doermer School of Business
Approved as Adopter April 2011

URL

http://new.ipfw.edu/management-marketing/
Number of courses using ExtendSim

1 year-long course

 

Courses using ExtendSim in the 2010/2011 academic year
bullet Course title

Operations Management in the Supply Chain

  Instructor Robert Palevich
  Course dates May 1, 2011 to May 8, 2012
  Course objectives

Discrete simulation. Layout factory planning and simulation of people productivity.

  Anticipated students 30
Johns Hopkins University

Carey Business School
Operations Management Department

Baltimore, MD USA

University

Johns Hopkins University

Johns Hopkins University
Department

Carey Business School
Operations Management Department

 

ExtendSim Adopter since December 10, 2012;
renewed May 15, 2013

URL

http://webapps.jhu.edu/jhuniverse/academics/schools/carey_business_school/
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Fall 2012 Usage Report
 
bullet Course title
    Managing Medical Services
  Course type & number of students
    Masters course with 20 students
  Instructors
    Prof Chester Chambers
Prof Mac Dada
  Course dates
    October 1 to December 12, 2012
  Summary of how ExtendSim was used in the courses
   

Student teams used ExtendSim to simulate processes in medical settings.

  Projects fulfilled by students using ExtendSim
   

Analysis of customer flows in pharmacy setting. Analysis of patient flows in walk-in clinic settings.

  Ease with which students learned how to model with ExtendSim
    Teams learned via on-line videos and in-class tutorials. In-class instruction was less than 2 hours.
  Best aspect of using ExtendSim
    What-if scenario testing.
  Benefits attained through the use of ExtendSim
    Develop process metrics for systems that never reach steady state.
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    Yes - will use product in future sects.
  Request for new ExtendSim capability
    Must have macintosh version of ExtendSim by next fall semester.
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bullet Course title
    Managing Medical Services
  Course type & number of students
    Graduate course with 20 students
  Instructors
    Prof Chester Chambers
Prof Mac Dada
  Course dates
    October 22 to December 10, 2012
  Summary of how ExtendSim was used in the courses
   

ExtendSim was used as part of homework assignments on process re-engineering. In particular students used ExtendSim to create simulation models of a pharmacy prescription fulfillment process. This exercise supplemented case analysis and classroom discussion. Students were provided with instruction on model development via use of videos distributed via YouTube. ExtendSim was later used as part of a more complex case analysis exercise focused on management of cycle times and waiting times in a real specialty clinic with Johns Hopkins Outpatient Center. Instructor provided activity time data as part of case study for the students to start model development.

  Projects fulfilled by students using ExtendSim
   

Student teams created and altered models of appointment based outpatient clinics. This was done in conjunction with discussion of a case written by course instructor. Student models were used to analyze questions involving patient unpunctuality, resource levels, pre-processing, and schedule formulation. Students also compared performance in simulated clinics in private practice and an Academic Medical Center. Final projects were presented to clinic director for comment and evaluation.

  Ease with which students learned how to model with ExtendSim
    Key elements in using ExtendSim in this course were providing students with a basic model that they could manipulate and alter to address more detailed questions. Also, use of videos on model development allowed the instructor to minimize classroom time covering technical details. Students worked in teams on all simulation related assignments so they could help each other over technical hurdles.
  Best aspect of using ExtendSim
    ExtendSim was used in published research involving the same medical clinic. It was key to be able to use the same tool and models in research as well as classroom exercises.
  Benefits attained through the use of ExtendSim
    Students could get involved with complex questions such as value of parallel processing, evaluation of alternative patient schedules, and hypothetical exercises involving changing resource levels and pre-processing of patients. These experiments could not be done in clinic without affecting care delivery. Use of simulation allows researchers to show clinic directors the potential impacts of changes to delivery system.
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    ExtendSim will most likely be used in an immersion project in the spring where many of the same students will build models of other systems after collecting real activity time data on their own.
  Request for new ExtendSim capability
    Graduate students are increasingly moving to Macintosh based systems. It is imperative that this capability be re-established. Also students find it difficult to model patients that arrive earlier than their appointment times. Students also need help in seeing utilization over a fixed span of time that may be shorter than the makespan of the schedule.
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Courses using ExtendSim
 
bullet Course title

Managing Medical Services

  Instructor Prof Chester Chambers
Prof Mac Dada
  Course dates

October 22 to December 10, 2012

  Course overview

Providing some coherence to the Carey Business School's treatment of this subject matter, two interrelated topics will be hone in on.

. First, the course wrestles with the unique and multi-dimensional types of variability that customer involvement brings to Service settings. This includes issues such as variable arrival and processing times. Plus, it also includes several types of variability unique to services such as customer willingness to cooperate, and differing levels of customer skills and requirements.
. The second focal point is how to think analytically about problems in settings with a lot of "noisy" data.

This course teaches that one can build upon a foundation of tools such as Theory, and Discrete Event Simulation to bring order out of the apparent chaos of typical medical service settings.

  How will ExtendSim be used in the course Simulation will be used to study walk-in clinics and offices with appointment systems
  Anticipated students 20
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bullet Course title

Immersion Colloquium on Improving Outpatient Clinic Processes

  Instructor Prof Chester Chambers
Prof Mac Dada
Dr. Marlis Gonzalez-Fernandez
Dr. Kayode Williams
  Course dates

January 20 to May 1, 2013

  Course overview

The chief “real world lab” for this project is a clinic in Physical Rehabilitation and Rehabilitation department of the Johns Hopkins Hospital in east Baltimore. While efforts will evolve as data and insight is gathered into actual operations, the treatment of this subject matter will be concentrated on three interrelated sets of issues. 

. Process analysis and process reengineering will be a chief focus. This is required to improve process flows and several measureable metrics such as waiting times and asset utilization. 
. In addition, there will be focus on scheduling issues for the clinic that take into account factors including no-show rates, processing times, and system variance. 
. Several issues in the area of inventory management will also be addressed. These issues will include consideration of reorder systems, inventory tracking, and inventory security. Some measure of yield management will be involved when considering patient scheduling.
  Student projects Student projects will involve simulation of actual clinic processes in Hopkins Outpatient Center.
  Course uniqueness One major technical tool for process management that is unique to this course at Carey will be the use of discrete event simulation to test hypothesis, estimate impacts of system changes, and demonstrate likely impacts of team recommendations.  This novel content is not presented in any other course at Carey.
  Anticipated students 20
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Korea University Business School

Korea University Business School

Seoul, Korea

University

Korea University

KoreaUniversity Business School
Department Korea University Business School
ExtendSim Adopter since November 19, 2012

URL

http://biz2.korea.ac.kr/faculty/faculty/faculty/lsom/Limhosoon.html
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Spring 2013 Usage Report
 
bullet Course title
   

Service Operations Management
BUSS376

  Course type & number of students
    Graduate course with 20 students
  Instructors
    Hosun Rhim
  Course dates
    March 2 to June 12, 2013
  Summary of how ExtendSim was used in the courses
   

One session(3hrs) is dedicated to introduce ExtendSim to model the basic queueing simulation.

  Projects fulfilled by students using ExtendSim
   

Homework was assigned to practice the use of S/W.

  Best aspect of using ExtendSim
    Students enjoyed the session.
  Benefits attained through the use of ExtendSim
    Student liked the session because they have a tool to solve the issues of service configuaration.
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    Fall semester 2013 (Sep. 1-Dec. 31), Undergraduate, Expected enrollment of 60
  Based on your experience teaching ExtendSim in this course, are there any features we could add or improve upon to help make your job easier?
    I got materials (slides and student note) from your site and it was good enough.
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Courses using ExtendSim
 
bullet Course title

Service Operations Management

  Instructor Professor Hosun Rhim
  Course overview

This course offers central managerial concepts for the service operations area. The issues in service operations are addressed in both tactical and strategic levels. This course introduces some of the basic tools and models used in service operations, but focuses more on their applications, rather than on derivations or mathematical analysis. Simulation modeling using ExtendSim will be introduced.

  Course type & Average number of students Graduate course with approximately 40 students
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bullet Course title

TBA

  Instructor Professor Hosun Rhim
  Course dates

September to December 2013

  Course type & Average number of students Undergraduate course with approximately 60 students
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MADI

MADI
Faculty of Logistics

Moscow, Russia

University

Moscow State Automobile and Road Technical University (MADI) MADI

Department Faculty of Logistics
ExtendSim Adopter since

October 26, 2012

MADI

URL

www.fl.madi.ru
Courses using ExtendSim
bullet Course title

Modeling and Simulation for Logistics Planning

  Instructor Vitalii Borsch
  Course dates September 1, 2013 to January 31, 2014
  Course concepts
. Continuous simulation
. Systems dynamics
. Discrete rate simulation
. Discrete event simulation
  Anticipated students 30
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Missouri State University
IAE Business School
Operations and Technology Management Area

Springfield, MO USA

University

Missouri State University

Missouri State University
Department

College of Business Administration
Department of Management

ExtendSim Adopter since June 22, 2011

URL

http://mgt.missouristate.edu/

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Fall 2012 Usage Report
 
bullet Course title
   

MGT 565/675: Business Process Management

  Course type & number of students
    Undergraduate course with 32 students
  Instructor
    Dr. Corinne M. Karuppan
  Course dates
    January to May 2013
  Summary of how ExtendSim was used in the courses
   

ExtendSim was used to model real business processes, analyze them, and make recommendations for improvement.

  Projects fulfilled by students using ExtendSim
   

Two projects were assigned to teams. One project involved diagramming of a real world process flow. Detailed guidelines were provided. The other project required data collection and simulation of alternative process configurations, an in-depth analysis of the results using multiple performance measures, and recommendations.

  Ease with which students learned how to model with ExtendSim
    Easily.
  Best aspect of using ExtendSim
    Visualization of process activities and bottlenecks.
  Benefits attained through the use of ExtendSim
    Students can simulate their revised process configurations and appreciate the improvements they can make.
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    Yes, same course in Fall 2014.
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Fall 2012 Usage Report
 
bullet Course title
   

MGT 565/675: Business Process Management

  Course type & number of students
    Undergraduate course with 32 students
  Instructor
    Dr. Corinne M. Karuppan
  Course dates
    August to December 2012
  Summary of how ExtendSim was used in the courses
   

ExtendSim was used to model business processes and determine the best design configurations.

  Projects fulfilled by students using ExtendSim
   

Students had to observe a real business process, collect data on interarrival times and service times at each process step. They had to find the appropriate probability distributions for those times. Then, they simulated the original process they observed to validate their model and formulated alternative designs (different number of servers and process configurations). The best configuration was selected on the basis of several performance measures.

  Ease with which students learned how to model with ExtendSim
    OK, but need practice, practice, practice.
  Best aspect of using ExtendSim
    Easy to use.
  Benefits attained through the use of ExtendSim
    Students are able to visualize the process they observed, change it, and see rather quickly, the impact of their redesign efforts.
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    Yes. Same course in Fall 2013.
  Request for new ExtendSim capability
   

A mini-tutorial with high-level explanations for most common blocks.

Thank you for supporting my course.

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Fall 2011 Usage Report
 

In the Fall of 2011, ExtendSim was taught and used in the Business Process Management course (MGT 565/675) at Missouri State University to complete a group project. Each team was allowed to select the business process it wanted to analyze. The only requirements were that the process be a real one (documentation required) and be dysfunctional (e.g., long wait times). Completion of the project involved the following steps:

0 Detailed description of process (steps, 5w2h framework, recipient of process outputs)
0 Case for action (identification of problems, unmet needs of recipient of process outputs, cost of inaction)
0 Process analysis (process flowchart, categorization of activities into value adding and non-value adding; process activity chart)
0 Data collection (arrival times; service times at each stage of process)
0 Determination of proper probability distributions
0 Simulation of alternative, proposed processes and comparisons of results

One such student project "Simulation of Ticket Entry and Resolution" by Elena Ervin, Steve Martin, Jason Smith, Olga Zhdanava, and Greg Winkeler is available for download here.

Benefits to Students
Before conducting the simulations, students had identified solutions to improve their “broken” business processes. Once they simulated their proposed alternatives, they were able to identify the problems associated with their proposed improvements, which at first sight, seemed to be valid. This gave them a better appreciation for the use of data and modeling in solving problems.

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Courses using ExtendSim
 
bullet Course title

MGT 565/675: Business Process Management

  Instructor Dr. Corinne M. Karuppan
  Course dates August 19 to December 17, 2013
  Course objectives

This course was developed to follow current trends in the job market. It focuses on achieving operational and strategic business excellence through the design and improvement of an organization’s processes with particular attention to the resource function. Topics covered include:

0 principles of business process design
0 workflow design tools
0 modeling and simulation of business processes
0 measurement of business process performance and process benchmarking
0 management and support of business processes

At the completion of this course, students will be able to:

0 identify the key processes in an organization
0 align processes with market-driven organizational strategies
0 diagram the flow of activities in the key processes of an organization
0 identify the processes which are candidates for redesign
0 manage process flows
0 Model and simulate business processes; measure business process performance
0 Be able to identify the proper members of a process management team

For the complete course syllabus, click here.

  Anticipated students 32
Ohio State University
Fisher College of Business
Department of Management Sciences
 
Columbus, OH USA
University

Ohio State University

Department

Fisher College of Business
Department of Management Science

ExtendSim Adopter since

January 2011;
renewed February 2014

Ohio State University

URL

http://fisher.osu.edu
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Fall 2013 Usage Report
 
bullet Course title
    MGT 4233- Ops Mgt & Info Systems course
  Course type & number of students
   

Undergraduate BSBA program elective
35 students were enrolled in the Fall 2013 course

  Instructor
    David Schilling
  Course dates
    Fall 2013
  Summary of how ExtendSim was used in the courses
   

ExtendSim is used in MGT4233 Operations Management and Information Technology (an undergraduate BSBA program elective.) In this course the fundamentals of discrete event simulation are discussed. The tables below identify the concepts learned in each course. The application used to learn these concepts is Bank teller scheduling.

bullet Common Random Number Distributions
bullet Use of Random Number Generators
bullet Managing Random Number Seeds
bullet Sending Items and Information through a simulation
bullet

Modeling:

bullet Effect of multiple trials
bullet Queuing Systems
bullet Labor Schedules
bullet Changing Arrival rates
bullet Trial & Error
bullet Search for good solutions
bullet

Basic Building Blocks:

bullet Create Items
bullet Queues (FIFO, Renege)
bullet Activities
bullet Plotters
bullet Routers
bullet Decisions
bullet Statistics (Queue, Activities, Cost)
bullet Using Named Connections
bullet Cloning inputs and outputs
bullet Exporting results to Excel
  Projects fulfilled by students using ExtendSim
   

Bank Teller Scheduling

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Fall 2012 Usage Report
 
bullet Course title
    MGT 4233- Ops Mgt & Info Systems course
  Course type & number of students
    Undergraduate 25
  Instructor
    David Schilling
  Course dates
    August 23 to December 4, 2012
  Summary of how ExtendSim was used in the courses
   

In this course the fundamentals of discrete event simulation are discussed. The tables below identify the concepts learned in each course. The application used to learn these concepts is Bank teller scheduling. Topics learned in MGT4233:

bullet Common Random Number Distributions
bullet Use of Random Number Generators
bullet Managing Random Number Seeds
bullet Sending Items and Information through a simulation
bullet

Modeling:

bullet Use of multiple trials
bullet Queuing Systems
bullet Labor Schedules
bullet Changing Arrival rates
bullet Trial & Error
bullet Search for good solutions
bullet

Basic Building Blocks:

bullet Create Items
bullet Queues (FIFO, Renege)
bullet Activities
bullet Plotters
bullet Routers
bullet Decisions
bullet Statistics (Queue, Activities, Cost)
bullet Using Named Connections
bullet Cloning inputs and outputs
bullet Exporting results to Excel
  Projects fulfilled by students using ExtendSim
   

Bank Teller Scheduling

  Ease with which students learned how to model with ExtendSim
    Reasonable, give the richness of the software's capabilities and our limited time
  Best aspect of using ExtendSim
    Visualization of dynamic system operations
  Benefits attained through the use of ExtendSim
   

Visualization of dynamic system operations

  What features would you like to see added to ExtendSim?
   

Not really

  Do you have plans to continue to use ExtendSim to teach simulation to your students?
   

Yes, same course

  Would you like to add anything else?
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Spring 2011 Usage Report
 

ExtendSim was used in MGT855 Simulation, Risk Analysis, and Decision Making (an MBA program elective) and in MGT733 Operations Management and Information Technology (an undergraduate BSBA program elective.) In both courses the fundamentals of discrete event simulation were discussed. Understandably, the undergraduate class did not go as deep. The tables below identify the concepts learned in each course.

Applications used to learn these concepts include: Bank teller scheduling, grocery store modeling, and container ship unloading.

bullet Course title
    MGT855 - Simulation Risk and Decision Making
  Instructor
    David Schilling
  Course dates
    March 28 to June 9, 2011
  Summary of how ExtendSim was used in this course
   

This course focused on analyzing management decisions that involved uncertainty, risk, and complexity with a strong emphasis on applications and on the use of appropriate decision analysis techniques and software tools. Students did in-class assignments and homework using ExtendSim and one or more small-team projects that utilized the tools and techniques covered in class.

bullet Common Random Number Distributions
bullet Use of Random Number Generators
bullet Managing Random Number Seeds
bullet Sending Items and Information through a simulation
bullet

Modeling:

bullet Use of Confidence Intervals
bullet Effect of multiple trials
bullet Queuing Systems
bullet Labor Schedules
bullet Changing Arrival rates
bullet Set Up Times/costs
bullet Cycle Time
bullet Transient Effects and How to deal with them
bullet Terminating and Non-Terminating Systems
bullet Trial & Error Search for good (best?) solutions
bullet Use of an Optimizer for Automated Search
& Confirming "Optimal" Solution
bullet Use of Attributes / Properties
bullet

Basic Building Blocks:

bullet Create Items
bullet Queues (FIFO, Renege, Resource)
bullet Activities
bullet Plotters
bullet Routers
bullet Decisions
bullet Statistics (Queue, Activities, Cost)
bullet Using Hierarchical Blocks
bullet Using Named Connections
bullet Cloning inputs and outputs
bullet Exporting results to Excel
.
bullet Course title
    MGT733 - Operations Management and Information System
  Instructor
    David Schilling
  Course dates
    March 28 to June 9, 2011
  Summary of how ExtendSim was used in this course
   

ExtendSim was used in group model building sessions for finance modelling and simulation.

bullet Common Random Number Distributions
bullet Use of Random Number Generators
bullet Managing Random Number Seeds
bullet Sending Items and Information through a simulation
bullet

Modeling:

bullet Effect of multiple trials
bullet Queuing Systems
bullet Labor Schedules
bullet Changing Arrival rates
bullet Trial & Error Search for good (best?) solutions
bullet

Basic Building Blocks:

bullet Create Items
bullet Queues (FIFO, Reneg)
bullet Activities
bullet Plotters
bullet Routers
bullet Decisions
bullet Statistics (Queue, Activities, Cost)
bullet Using Named Connections
bullet Cloning inputs and outputs
bullet Exporting results to Excel
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Universitat Magdeburg Inaugural Year Adopter
Institute of Logistics and Material Handling Systems
Faculty of Mechanical Engineering
Updated & Renewed
July 10, 2014
Magdeburg, Germany
University Otto von Guericke Universität Magdeburg Unversitat Magdeburg
Department Institute of Logistics and Material Handling Systems
Faculty of Mechanical Engineering
ExtendSim Adopter since September 2010;
renewed July 10, 2014

URL

www.ilm.ovgu.de

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Current and future courses that will use ExtendSim
0 Modeling and Simulation in Logistics Planning (Masters)
0 Logistics Project Work Simulation (Undergraduate)
0 Final Theses (Undergraduate and Masters)
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Spring/Summer 2014 Usage Report
 
bullet Course title
   

Modeling and Simulation for Logistics Planning

  Course type & number of students
    Masters course with 49 students
  Instructor
   

Juri Tolujew

  Course dates
    April 1 to July 4, 2014
  Summary of how ExtendSim was used in the courses
   

To show the 3 simulation paradigms and its use for different logistics planning tasks.

  Projects fulfilled by students using ExtendSim
    Development of small models for logistics planning tasks.
  Ease with which students learned how to model with ExtendSim
    Very user friendly. Good manual. Easy to learn.
  Best aspect of using ExtendSim
    3 simulation paradigms within 1 software tool, compared to other tools especially the discrete rate paradigm.
  Benefits attained through the use of ExtendSim
    Being able to show the students 3 different simulation paradigms for solving logistics planning tasks within 1 software tool, compared to other tools escpecially the discrete rate paradigm.
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
   
bullet Simulation Projects in Logistics
bullet Logistics Plannning Projects
bullet Student Masters and Bachelor theses
bullet Lecture: Modeling and Simulation for Logistics Planning
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Winter 2013/2014 Usage Report
 
bullet Course title
   

Logistics Project Work Simulation

  Course type & number of students
    Masters course with 56 students
  Instructor
    Juri Tolujew
  Course dates
    October 1, 2013 to January 31, 2014
  Summary of how ExtendSim was used in the courses
   

7 Student groups with 8 students in each group solved a logistics planning problem with the help of a simulation study with ExtendSim.

  Projects fulfilled by students using ExtendSim
   
bullet Simulation of a supply chain between a producer and a market and evaluation of different order strategies
bullet Simulation of a material flow within a production line and evaluation of different setting-up strategies
bullet Student Masters and Bachelor theses
bullet Simulation of a distribution network for delivery to different customers
bullet Simulation of a transportation network and comparison of different routing planning algorithms
bullet Simulation of a material transportation system between different stages in a production line
  Ease with which students learned how to model with ExtendSim
    Due to comprehensive documentation, fast learning progress of students.
  Best aspect of using ExtendSim
    Combination of continuous, discrete rate, and discrete event simulation.
  Benefits attained through the use of ExtendSim
    Different simulation paradigms within one tool for introducing logistics engineering students to simulation.
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
   
bullet Master Course: Modeling and Simulation for Logistics Planning
bullet Students Bachelors and Masters Theses when they deal with modeling and simulation
bullet Master Course: Logistics Project Work Simulation
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Summer 2013 Usage Report
 
bullet Course title
   

Modeling and Simulation for Logistics Planning

  Course type & number of students
    Masters course with 35 students
  Instructor
    Tobias Reggelin
  Course dates
    April 8 to July 12, 2013
  Summary of how ExtendSim was used in the courses
   

To show the 3 simulation paradigms and its use for different logistics planning tasks.

  Projects fulfilled by students using ExtendSim
    Development of small models for logistics planning tasks.
  Ease with which students learned how to model with ExtendSim
    Very user friendly. Good manual. Easy to learn.
  Best aspect of using ExtendSim
    3 simulation paradigms within 1 software tool, compared to other tools especially the discrete rate paradigm.
  Benefits attained through the use of ExtendSim
    Being able to show the students 3 different simulation paradigms for solving logistics planning tasks within 1 software tool, compared to other tools escpecially the discrete rate paradigm.
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
   
bullet Simulation Projects in Logistics
bullet Logistics Plannning Projects
bullet Student Masters and Bachelor theses
bullet Lecture: Modeling and Simulation for Logistics Planning

 

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Winter 2012/2013 Usage Report
 
bullet Course title
   

Logistics Project Work Simulation

  Course type & number of students
    UnderGraduate course with 80 students
  Instructor
    Tobias Reggelin
  Course dates
    October 8, 2012 to February 1, 2013
  Summary of how ExtendSim was used in the courses
   

10 Student groups with 8 students in each group solved a logistics planning problem with the help of a simulation study with ExtendSim.

  Projects fulfilled by students using ExtendSim
   
bullet Simulation of a supply chain between a producer and a market and evaluation of different order strategies
bullet Simulation of a material flow within a production line and evaluation of different setting-up strategies
bullet Simulation of a distribution network for delivery to different customers
bullet Simulation of a transportation network and comparison of different routing planning algorithms
bullet Simulation of a material transportation system between different stages in a production line
  Ease with which students learned how to model with ExtendSim
    Due to comprehensive documentation, fast learning progress of students
  Best aspect of using ExtendSim
    Combination of continuous, discrete rate, and discrete event simulation.
  Benefits attained through the use of ExtendSim
    Different simulation paradigms within one tool for introducing logistics engineering students to simulation.
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Summer 2012 Usage Report
 
bullet Course title
   

Modeling and Simulation for Logistics Planning

  Course type & number of students
    Masters course with 15 students
  Instructor
    Tobias Reggelin
  Course dates
    April to September 2012
  Summary of how ExtendSim was used in the courses
   

To show the 3 simulation paradigms and its use for different logistics planning tasks. course

  Projects fulfilled by students using ExtendSim
   

Development of small models for logistics planning tasks.

  Ease with which students learned how to model with ExtendSim
    Very user friendly. Good manual. Easy to learn.
  Best aspect of using ExtendSim
    3 simulation paradigms within 1 software tool, compared to other tools especially the discrete rate paradigm.
  Benefits attained through the use of ExtendSim
    Being able to show the students 3 different simulation paradigms for solving logistics planning tasks within 1 software tool, compared to other tools escpecially the discrete rate paradigm.
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Winter 2012/2013 Usage Report (October 1, 2011 to March 31, 2012)
 
bullet Which course has utilized and who has used ExtendSim?
 

Within the bachelor course “Logistics project work simulation”, ExtendSim was used by about 80 students. ExtendSim was available on 31 work stations in the computer lab and the students had access to these computers 24 hours a day, 7 days a week. In addition, three teachers had a fully featured license on their computers. All students had a basic knowledge in the area of simulations, based on at least one introductory course in discrete event, as well as in continuous simulation concepts. Furthermore, all students were familiar with general statistical and analytic methods. The targets of learning in the course can be summarized in the following:

bullet Processing an own simulation project within a group of 8 students.
bullet Specialized knowledge in logistics, modeling and simulation, theory of probability and statistics, project management and problem solving, data collection and analysis.
bullet Comprehension of dynamic logistics phenomena, identification of possibilities and understanding of algorithms to generate stochastically data.
bullet Knowledge about the processes of simulation.
bullet Training of skills in innovations: Generation of variants, planning of experiments.

The topics of the simulation projects were:

bullet Simulation of a supply chain between a producer and a market and evaluation of different order strategies.
bullet Simulation of a material flow within a production line and evaluation of different setting-up strategies.
bullet Simulation of a distribution network for delivery to different customers.
bullet Simulation of a transportation network and comparison of different routing planning algorithms.
bullet Simulation of a material transportation system between different stages in a production line.
 

.

Aside from this course, ExtendSim was used in “Modeling of logistics networks” as a master course, with about 10 students. ExtendSim was utilized to show simulation techniques and real-world examples. The students also had access to the computer lab, described above, and could train their simulation skills. The basic contents of this course were:

bullet Basic knowledge of simulation: definitions, models of material flows, classes of logistics resources and objects, flow diagram, graph and matrixes, funnel model and waiting queue model
bullet Description and valuation quantities for logistics processes
bullet Introduction of simulation tool: ExtendSim
bullet Introduction of planning tool: 4flow vista
bullet Planning and implementation of experiments
bullet Presentation and analysis of results
bullet Development of models
bullet Preparation and implementation of simulation models
bullet Visualization of results
bullet SCOR model, ARIS model and process chain model

All students in this course had a good knowledge of simulation and were trained in different simulation studies.

.
bullet Which advantages using ExtendSim could be observed?
 

Based on the topics of the lectures and topics of the simulation projects, the students used the discrete-event-oriented part of ExtendSim. The following libraries were relevant to processing the projects:

bullet Item Library (e.g., Create, Get, Information, …)
bullet Value Library (e.g., Constant, Equation, Display Value, …)

Besides libraries, functions like the internal ExtendSim databases were used, as well as the possibility of linking data to Microsoft Excel documents.

Very valuable were the items for storing data and processing data transformation/manipulation. Furthermore, the object “Equation” was frequently used to perform analysis and to prevent the usage of other graphical items.

.
bullet Which features did we miss in ExtendSim?
 

The manual is too extensive for short-term projects or projects of limited scope. An introduction to the manual, which explains the appropriate utilization would be beneficial at this point. It would provide help to those users who are not familiar with simulation but want to gain a quick insight into ExtendSim.

The deployment of ExtendSim uncovered the following problems:

bullet References of database variables to tables are very complicated
bullet Selected variables in “Equation-Blocks” are hardly customizable
bullet Positioning and relocation of blocks: single connector lines remain in the original position after relocation
bullet C++ programming, especially with regard to the compiler: compiler does not provide the position of code errors
.
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Summer 2011 Usage Report (April 1 to September 30, 2011)
 
bullet Which course has utilized and who has used ExtendSim?
 

ExtendSim was used within three classes at the Masters level as described below.

Within the class "Logistics Project Work Planning", ExtendSim was used by 6 students. ExtendSim was available on 31 work stations in the computer lab and the students had access to these computers 24 hours a day, 7 days a week. In addition,
two teachers had a fully featured license on their computers. All students had a basic knowledge in the area of simulations, based on at least two introductory courses in discrete event, as well as in continuous simulation concepts. Furthermore, all
students were familiar with general statistical and analytic methods. The targets of learning in the course can be summarized in the following:

bullet Specialized knowledge in logistics, modeling and simulation, theory of probability and statistics, project management and problem solving, data collection and analysis.
bullet Comprehension of dynamic logistics phenomena, identification of possibilities and understanding of algorithms to stochastically generate data.
bullet Knowledge about the processes of simulation.

The task for the simulation project was the simulation based dimensioning of a logistics center: "Finished goods are delivered from different production sites to a logistics center. In this center, the products will be consolidated, stored, picked, packed, and shipped. A logistics planner has been assigned the task to determine the correct dimensions for the distinct areas of the logistics center. Furthermore, he is supposed to calculate the required resources such as forklifts or picking staff to ensure seamless operations. The planner has already recorded data and processes and has begun to develop a conceptual model for simulation. The planner, however, has unexpectedly left the company and is no longer available. It would be your job to take over his tasks. As of now, there is only the data of your predecessor available. Further, more detailed data will be provided."

 

Furthermore, ExtendSim was used in the class "Model Based Analysis of Logistics Networks" with about 20 students. ExtendSim was utilized to show simulation techniques and real-world examples. The students also had access to the
computer lab, described above, and could train their simulation skills. The basic contents of this course were:

bullet Introduction of simulation tool: ExtendSim
bullet Presentation and analysis of results
bullet Visualization of results

All students in this course had a good knowledge of simulation and were trained in different simulation studies.

 

Finally, ExtendSim was used in the class "Application of Logistics Simulation" with 5 students. ExtendSim was utilized to show simulation techniques and real-world examples. The basic contents of this course were:

bullet Introduction of simulation tool: ExtendSim
bullet Presentation and analysis of results
bullet Visualization of results

All students in this course had a good knowledge of simulation and were trained in different simulation studies.

.
bullet Which advantages using ExtendSim could be observed?
 

Based on the topics of the lectures and topics of the simulation projects, the students used the discrete-event-oriented part of ExtendSim. The following libraries were
relevant to processing the projects:

bullet Item Library (e.g., Create, Get, Information, …)
bullet Value Library (e.g., Constant, Equation, Display Value, …)

Besides libraries, functions like the internal ExtendSim databases were used, as well as the possibility of linking data to Microsoft Excel documents.

The main advantages which could be seen were the simple and fast training period and the intuitive usage of almost all objects. Very valuable were the items for storing data and processing data transformation/manipulation. Furthermore, the object "Equation" was frequently used to perform analysis and to prevent the usage of other graphical items.

.
bullet Which features did we miss in ExtendSim?
 

The ExtendSim manual can be used to read more about specific items and objects and is very extensive. Nonetheless, the structure is non-redundant and that makes it difficult, especially for non-native English speakers, to understand every detail. That led to problems in understanding all the configuration possibilities of blocks and to additional training support.

In addition, the great possibility to model almost everything in a graphical way makes it difficult for beginners to structure their models in a clean way.

.
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Winter 2011 Usage Report (October 1, 2010 to March 31, 2011)
 
bullet Which course has utilized and who has used ExtendSim?
 

Within the bachelor course “Logistics project work simulation” (Bachelor level course taught in Winter 2010-11) ExtendSim was used by about 100 students. ExtendSim was available on 31 work stations in the computer lab and the students had access to these computers 24 hours a day, 7 days a week. In addition, three teachers had a fully featured license on their computers. All students had a basic knowledge in the area of simulations, based on at least two introductory courses in discrete event, as well as in continuous simulation concepts. Furthermore, all students were familiar with general statistical and analytic methods. The targets of learning in the course can be summarized in the following:

bullet Processing an own simulation project within a group of 8 students.
bullet Specialized knowledge in logistics, modeling and simulation, theory of probability and statistics, project management and problem solving, data collection and analysis.
bullet Comprehension of dynamic logistics phenomena, identification of possibilities and understanding of algorithms to generate stochastically data.
bullet Knowledge about the processes of simulation.
bullet Training of skills in innovations: Generation of variants, planning of experiments.
 

The resulting simulation projects, meaning the ExtendSim models, will be available for download soon. The topics of the simulation projects were:

bullet Simulation of a supply chain between a producer and a market and evaluation of different order strategies.
bullet Simulation of a material flow within a production line and evaluation of different setting-up strategies.
bullet Simulation of a distribution network for delivery to different customers.
bullet Simulation of a transportation network and comparison of different routing planning algorithms.
bullet Simulation of a material transportation system between different stages in a production line.
 

Aside from this course, ExtendSim was used in “Modeling of logistics networks” (a Master level course taught in Winter 2010-11) by about 30 students. ExtendSim was utilized to show simulation techniques and real-world examples. The students also had access to the computer lab, described above, and could train their simulation skills. The basic contents of this course were:

bullet Basic knowledge of simulation: definitions, models of material flows, classes of logistics resources and objects, flow diagram, graph and matrixes, funnel model and waiting queue model
bullet Description and valuation quantities for logistics processes
bullet Introduction of simulation tool: ExtendSim
bullet Introduction of planning tool: 4flow vista
bullet Planning and implementation of experiments
bullet Presentation and analysis of results
bullet Development of models
bullet Preparation and implementation of simulation models
bullet Visualization of results
bullet SCOR model, ARIS model and process chain model

All students in this course had a good knowledge of simulation and were trained in different simulation studies.

.
bullet Which advantages using ExtendSim could be observed?
 

Based on the topics of the lectures and topics of the simulation projects, the students used the discrete-event-oriented part of ExtendSim. The following libraries were relevant to processing the projects:

bullet Item Library (e.g., Create, Get, Information, …)
bullet Value Library (e.g., Constant, Equation, Display Value, …)

Besides libraries, functions like the internal ExtendSim databases were used, as well as the possibility of linking data to Microsoft Excel documents.

The main advantages which could be seen were the simple and fast training period and the intuitive usage of almost all objects. Very valuable were the items for storing data and processing data transformation/manipulation. Furthermore, the object “Equation” was frequently used to perform analysis and to prevent the usage of other graphical items.

.
bullet Which features did we miss in ExtendSim?
 

The ExtendSim manual can be used to read more about specific items and objects and is very extensive. Nonetheless, the structure is non-redundant and that makes it difficult, especially for non-native English speakers, to understand every detail. That led to problems in understanding all the configuration possibilities of blocks and to additional training support.

In addition, the great possibility to model almost everything in a graphical way makes it difficult for beginners to structure their models in a clean way.

.


Queensland University of Technology

Mathematical Sciences School
Department of Decision Sciences

Brisbane, QLD Australia

University

Queensland University of Technology

Department Mathematical Sciences School
Department of Decision Sciences
Queensland University of Technology
ExtendSim Adopter since May 24, 2013

URL

http://www.qut.edu.au/research/our-research/research-areas/mathematical-sciences
Courses using ExtendSim in the 2012 academic year
bullet Course title

Operations Research 3B

  Coordinator Professor Erhan Kozan
  Lecturer Adjunct Professor Paul Corry
  Course dates 22 July to 19 October 2013
  Course overview

This unit builds on the foundation of previous Operations Research units to develop knowledge and skills in using advanced techniques, tools and methods.

 

Skills taught

Successful completion of this unit enables students to:

. Formulate a real-life problem in mathematical terms.
. Select and apply Operations Research techniques, tools and methods to solve and analyse a variety of problems in this area.
. Apply static spreadsheet modelling and discrete-event simulation modelling using ExtendSim.
. Express the solution to a problem in both quantitative and qualitative form.
. Use abstract and critical thinking skills in relation to operations research problems.
 

Course content

. Decision analysis
. Queuing theory
. Simulation
. Implementation of Operations Research
. Introduction to Heuristic techniques
  Anticipated students 35
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Radford University

College Of Business And Economics
Department of Management

Radford, VA USA

University

Radford University

Radford University
Department College Of Business And Economics
Department of Management
ExtendSim Adopter since February 8, 2013

URL

http://www.radford.edu/content/cobe/home/academic-departments/management.html
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Spring 2013 Usage Report
 
bullet Course title
    Operations Management
  Course type & number of students
    Masters course with 19 students
  Instructor
    Michael King
  Course dates
    January to May 2013
  Summary of how ExtendSim was used in the courses
   

ExtendSim was used to help students development modeling and process design skills and to support quantitative analysis of models.

  Projects fulfilled by students using ExtendSim
   

Each student was required to prepare a semester long project and present it to the class.

  Ease with which students learned how to model with ExtendSim
    Moderate, due to most students having not been exposed to discrete simulation concepts and advanced statistics.
  Best aspect of using ExtendSim
    Allow students to understand different levels of abstraction.
  Benefits attained through the use of ExtendSim
   

Excellent and intuitive GUI.

  What features would you like to see added to ExtendSim?
   

Possible general support models targeted at MBA students.

  Do you have plans to continue to use ExtendSim to teach simulation to your students?
   

Yes, but term unknown.

  Would you like to add anything else?
    As most professors know...teaching a subject helps to learn the subject...I have a much deeper understand of D.E.!
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Courses that use ExtendSim
 
bullet Course title

Operations Management for MBAs
MGNT 624

  Instructor Michael A. King
  Course objectives
. Examine the role of an operating system in a firm, and then use OM principles to explain those value added activities that create the goods and services it supplies to customers.
. Explain the strategic importance of operations management in a highly competitive and global environment.
. Apply the principle functions and strategies of discrete event simulation to define, measure, analyze, improve and control the managerial decision making process of any business environment.
  Anticipated students 20
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St. Joseph's University Updated & Renewed
March 4, 2014
Haub School Of Business
Philadelphia, PA USA
University

St. Joseph's University

St. Joseph's University
Department Haub School of Business
Department of Decision and System Sciences
ExtendSim Adopter since April 2011

URL

http://www.sju.edu/majors-programs/undergraduate/majors/business-intelligence-and-analytics-major
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Fall 2013 Usage Report
bullet Course title
   

Business Process Design and Analysis
DSS 650

  Course type & number of students
    Graduate course with 20 students
  Instructor
    Virginia Miori
  Course dates
    August 27 to December 13, 2014
  Summary of how ExtendSim was used in the courses
   

ExtendSim was actively used in half of the course to model systems. It provides a significant learning opportunity for students and helps them understand different approaches to problem solving. I pushed this class farther in the use of ExtendSim than I have in previous classes. We fully explored most of the blocks within the discrete event simulation practices. We completed distribution fitting and post simulation statistical analyses.

  Projects fulfilled by students using ExtendSim
   

Simulation of a large hospital xray process. Students also completed a large simulation of an assembly process.

  Ease with which students learned how to model with ExtendSim
    The course was taught online, so I ran learning virtual sessions. The students were able to view the recordings of these sessions and developed a solid understanding of ExtendSim.
  Best aspect of using ExtendSim
    The more I learn about the language, the more I see the logic flow. It's so flexible and so intuitive.
  Benefits attained through the use of ExtendSim
    Our students are leaving our program with simulation skills. This is so critical in a world that relies on cost cutting. Simulation offers the opportunity to evaluate systems without incurring the cost of changes.
  Based on your experience teaching ExtendSim in this course, are there any features we could add or improve upon to help make your job easier?
    When deleting links between blocks, multiple deletions are required to get rid of the unconnected double red lines. It would be great to find a way to avoid this.
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    I will continue to use the course every semester.
  Any other comments or suggestions?
    I love this tool. I am so happy that you continue to make it affordable to academic programs.
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Spring 2012 Usage Report
bullet Course title
   

Business Process Design and Analysis

  Course type & number of students
    Masters course with 9 students
  Instructor
    Virginia Miori
  Course dates
    March to May 2012
  Summary of how ExtendSim was used in the courses
   

ExtendSim LT was used as the primary tool for modeling business processes in this course. Students first learned how to evaluate and describe business processses, then learned about the nature of simulation in general. ExtendSim was then introduced as a structured tool to perform complex and elegant simulations. Students develop an intemediate understanding of ExtendSim using concepts ranging from basic modeling to use of resources, multiple queue disciplines (including balking) along with setting and using attribute values and data collection and analysis.

  Projects fulfilled by students using ExtendSim
   

Students completed five projects using ExtendSim. These began with a simple process and culminated in a project which required an intemediate level of understanding of ExtendSim.

  Ease with which students learned how to model with ExtendSim
    The ease with which students learned was a reflection of their field of study and employment. Those with operations background found the language to be very intuitive and exciting to use, particularly because of their ability to see the application in their own businesses. Those students with other backgrounds required additional time, but ultimately fully appreciated the value and the capabilities of the language.
  Best aspect of using ExtendSim
    From my perspective, it's fun to work with and fun to teach. Few people are familiar with the power of languages like this. It's wonderful to open their eyes to the possibility. For students, there is significant gratification in becoming increasingly proficient in ExtendSim. They become more interested as we explore the language further. Most of our students are working professionals and see immense value in ExtendSim.
  Benefits attained through the use of ExtendSim
    Students develop stronger skills in evaluating and modeling business processes. These new skills are immediately transferred to their work environments meaning promotion of analytics and structured analysis.
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Summer 2011 Usage Report
bullet Course title
   

Applied Business Intelligence
DSS 430

  Course type & number of students
    The course DSS 430 is an undergraduate version of the DSS 650. The content and syllabus remain the same, but this course is offered to particularly promising undergraduates.
  Instructor
    Dr. Virginia M. Miori
  Course dates
    July 4 to September 4, 2011
  Summary of how ExtendSim was used in the courses
   

The course ran during the months of July and August. It was a graduate course of all online students. I was able to incorporate aspects of the User Guide (a really nice document, by the way) along with my own examples into the class. I'm happy to report that there were no instances in which Extendsim displayed bugs. In addition, I got a number of quite favorable comments about the capabilities of the software. Several students expressed an interest in using the software in their jobs as well.

A you have moved forward in versions of Extendsim, you have made some great changes. I first used version 6 and found it to be somewhat cumbersome as did my students. Version 8 has put an end to all of this. I truly enjoy using and teaching this software.  It is definitely a challenge for the less logical/quantitative students, but an incredibly valuable learning tool in all cases.

For the fall semester, we are rolling out the use of the network version.

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Spring 2011 Usage Report
bullet Course title
   

Applied Business Intelligence
DSS 650 (online course)

  Course type & number of students
    Four sections of this graduate course are offered annually, reaching approximately 80 students. The course is in its third year.
  Instructor
    Dr. Virginia M. Miori
  Course dates
    Spring 2011
  Summary of how ExtendSim was used in the courses
   

Using Laguna and Marklund text Business Process Modeling, Simulation and Design in conjunction with ExtendSim, this course combined perspectives of business along with industrial and systems engineering to create a broad, quantitative modeling approach.

The main objective of this course is to provide students with an understanding of the many analytical tools that can be used to model, analyze, understand, and ultimately design business process. Discrete event simulation is among the most powerful of these tools.

Students were given the option to use Extend 6 (provided with the Laguna/Marklund text) or ExtendSim 8 as provided through the ExtendSim Adopter program. 

At the start of the semester, solutions to problems from the book were created in ExtendSim 8 giving Dr. Miori the opportunity to fully examine the capabilities and improvements in version 8. She was generally very pleased. She also referenced the User Guide extensively and found it to be complete and helpful.

  Ease with which students learned how to model with ExtendSim
   

Students found ExtendSim 8 to be much more direct and logical than Extend 6. Teaching ExtendSim 8 was found to be much easier. Dr. Miori has used a number of different complex simulation languages in the past and feels that ExtendSim certainly is a very solid and useful language.

Students all felt that this was a great product to learn and it assisted them in fully understanding process mapping and subsequent simulation/what-if analysis.

St. Mary's University  
St. Mary's University
School of Science, Engineering and Technology (SET)

San Antonio, TX USA

University

St. Mary's University

St. Mary's University
Department School of Science, Engineering, and Technology (SET)
Department of Computer Science
ExtendSim Adopter since September 12, 2011

URL

http://www.stmarytx.edu/set/index.php?site=ComputerScience
Usage report for Fall Semester 2011
(August to December 2011)
bullet Course title

Advanced Topics - Modeling and Simulation
(undergrad and graduate cross-listed)
COM 671

  Instructor Pamela K. Fink
  Course concepts

In the Fall 2011 semester, Prof. Fink used ExtendSim in the Modeling and Simulation class which is offered every couple of years. The course is designed to cover four major areas of modeling, including physical modeling, process modeling, intelligent agent modeling, and 3D visual modeling. These areas are central to the course as the course is part of a concentration in computer gaming. ExtendSim is taught and used explicitly for the process modeling component of the course, though the students are also allowed to use it in the intelligent agent modeling portion if they so chose. The course is cross-listed as an undergraduate and graduate level course.

In the Fall of 2011, 8 students enrolled in the course: 4 undergrads and 4 graduates. Undergrads were allowed to work in pairs if they so chose, so a total of 7 projects were generated in the course using ExtendSim. In order to get the knowledge needed on a process to model, it was suggested that students go to the Science Channel's Web site "How It's Made", so the subjects selected almost all had to do with manufacturing, though one model had to do with how a device functions. For further details, click here to see the actual assignment. The following were the areas modeled by the students:

0 How a speaker works
0 Manufacture of a pocket knife
0 Manufacture of a baseball
0 Manufacture of an 1873 model Colt
0 Manufacture of an ice cream cone
0 Manufacture of a fireman's helmet
0 Manufacture of a CRT

There was quite a diverse set of areas chosen by the students and, based on their subject area, each used different libraries. One student even created a few blocks for her own library. Most also used the hierarchical capability of the tool, and several used the graphical user interface capabilities.

Universidad Austral
IAE Business School
Operations and Technology Management Area

Pilar, Argentina

University

Universidad Austral

Universidad Austral
Department

IAE Business School
Operations and Technology Management Area

Approved as Adopter May 2011

URL

http://english.iae.edu.ar/PI/Areas/Pages/Oper_y_Tec.aspx

Courses using ExtendSim in the 2010/2011 academic year
bullet Course title

Analysis and Design of Operations

  Instructor Fausto García
  Course dates Feb to June 2011
  Course objectives

This year one MBA course provides an overview of the productive system for products and services, focusing on process characteristics and techniques used for process management.

0 Process Line Balancing
0 Queue management
0 Inventory Management
  Anticipated students 55
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bullet Course title

Operations Management

  Instructor Fausto García
  Course dates August to December 2011
  Course objectives
0 Process Line Balancing
0 Queue management
0 Inventory Management
  Anticipated students 130
Queensland University of Technology

Faculty of Management and Social Sciences
Department of Management and Accounting

Ensenada BC, Mexico

University

Universidad Autonoma de Baja California

Department Faculty of Management and Social Sciences
Department of Management and Accounting
ExtendSim Adopter since May 24, 2013 Queensland University of Technology

URL

http://fcays.ens.uabc.mx/
Courses using ExtendSim in the 2012 academic year
bullet Course title

Metodos Cuntitativos Avanzados

  Professor Raúl Espejo
  Course dates July 29 to November 30, 2013
 

Course overview

 

. Simulation
. Markov Chains
. Queue Theory
. Transportation and assignment models
. Stock Models
  Anticipated students 50
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Universidad Del Mar
Escuela de Ingenieria
School of Engineering
Viña del Mar, Chile
University Universidad del Mar Univerisdad Del Mar
Department Escuela de Ingenieria
School of Engineering
Approved as Adopter January 2011

URL

http://www.ingenieria.udelmar.cl
Courses using ExtendSim in the 2010/2011 academic year
bullet Course title

Simulacion

  Course code SIMLA-01C1
  Course dates July 21 to December 10, 2011
  Course objectives General continuous and discrete event simulation techniques will be taught with ExtendSim and Pascal.
  ExtendSim use in course Using eTextbook ExtendSim for Discrete-Event System Simulation in conjunction with Discrete-Event System Simulation, by Jerry Banks, et al, 5th edition

 

Universidad Iberoamericana
College of Engineering
Industrial Engineering Department

Santo Domingo, Dominican Republic

University

Universidad Iberoamericana

Universidad Iberoamericana
Department

College of Engineering
Industrial Engineering Department

Approved as Adopter March 6, 2012

URL

http://www.unibe.edu.do/carreras/ing_industrial/ind_default.asp

Courses using ExtendSim in the 2012 academic year

 

bullet Course title

Computer Simulation Systems

  Instructor Jaime Rodriguez
  Course dates May to August, 2012
  Course concepts

Introduction to modeling and simulation

0 Introduction to modeling: Concept model and its applications.
0 Systems: concept, types and their main characteristics.
0 Simulation: general definitions and terminology used.

Review of Statistical concepts

0 Probability Distributions: main features, what they indicate?, When to use each.
0

Data Collection: sources of obtaining information, fitting a probability distribution of input data.

0 Selection of probability distributions of input data.
0 Goodness of fit tests: Chi-square, KS and Media squared errors.

Simulation perspective

0 The general character of the simulation: The simulation clock. Scope of the simulation.
0 The importance of simulation in operations research, programming and resource allocation, manufacturing and quality.
0 Simulation versus other alternatives.
0 Advantages and disadvantages of simulation.
0 Steps in a simulation study.
0 Advantages and disadvantages of existing simulation programs.

Modeling basics

0 Basic concepts of modeling and simulation: entities, creation, movement, wait command, attributes, processes and destruction. The nature of the movement of transactions.

Basic operating model

0 Model a system with a single workstation.
0 Creating sets of blocks.
0 Introduction to the model entities.
0 Place of waiting entities.
0 Allocating resources to entities.
0 Indicators of time delays.
0 Releasing resources.
0 Counting events.
0 Destruction of entities.
0

Initial set of experimental items:

0 Describing the simulation project.
0 Controlling the number of entities.
0 Describing the ranks, resources and accountants: the elements QUEUE, RESOURCE and COUNTER.
0 Controlling the number of replicas.

Model Verification and validation

0 Verifying and validating the model: Performing test runs. Monitoring the operation of the model.
0 Checking and correcting errors. Using animation as a tool for verification.
0 Validating the model structure and data. Testing the model performance.
0 Building confidence intervals.
0 Calculation of the number of runs necessary to ensure the accuracy of the results.
0 Analysis of the results for strict and not strict systems.

Evaluating different alternatives

0 Variance Reduction Techniques.
0 Using design of experiments to evaluate different alternatives.
0 Selection of the performance measure to evaluate.
0 Definition and use of seeds to make separate runs.
0 Application of factorial’s fractional designs for simulations with many runs.
  Anticipated students

20

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Universita Di Roma "La Sapienza"
Facoltà di Ingegneria dell'informazione, Informatica e Statistica
Dipartimenti Scienze Statistiche

Rome, Italy

University

Universita Di Roma "La Sapienza"

Universita Di Roma "La Sapienza"
Department

Facoltà di Ingegneria dell'informazione, Informatica e Statistica
Dipartimenti Scienze Statistiche

Approved as Adopter December 21, 2011

URL

http://disd.sta.uniroma1.it/
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Fall 2012 Usage Report
 

This is a short note on the adoption of ExtendSim software in the classes of Data, Networks & Systems and Business Process Reengineering of the Master program in Data Intelligence and Strategic Decisions.

For both cases the students used ExtendSim Simulation software to design and analyse some service networks which simulated a variety of systems (including Post Offices, Emergency Services, Web Servers, and so on).

At the end of the course the students, working in small groups of two to four people, had to realize a simulation project of a realistic (existing) system, performing data collection, distribution analysis, and model validation and verification.

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Courses using ExtendSim
 
bullet Course title

Business Process Reengineering
MAT 09

  Instructor Paolo Dell'Olmo
  Course dates January to March 2013
  Course concepts
0 Process design
0 Discrete simulation
0 Cost analysis
0 Optimization
  Anticipated students 15
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bullet Course title

Dati Reti e Sistem
SECS-S01

  Instructor Paolo Dell'Olmo
  Course dates March to June 2013
  Course concepts
0 Queuing theory
0 Systems simulation
0 Performance analysis
  Anticipated students 30
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Universität Duisburg-Essen

Lehrstuhl Für Wirtschaftsprüfung, Unternehmensrechnung und Controlling
Auditing, Managerial Accounting & Control Department

Essen, Germany

University

Universität Duisburg-Essen

Department Lehrstuhl Für Wirtschaftsprüfung, Unternehmensrechnung und Controlling
Auditing, Managerial Accounting and Control
ExtendSim Adopter since November 2, 2012 Universität Duisburg-Essen

URL

http://www.wpunco.wiwi.uni-due.de

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Fall 2013 Usage Report
 
bullet Course title
   

Operatives Controlling

  Course type & number of students
    Graduate course with 136 students
  Instructor
    Prof. Dr. Ludwig Mochty
  Course dates
    October 2013 to February 2014
  Summary of how ExtendSim was used in the course
   

ExtendSim was used as a tool for teaching the dynamic aspects of problems arising in the field of managerial control.

  Projects fulfilled by students using ExtendSim
   

Students had to design and implement their own models for different case studies.

  Ease with which students learned how to model with ExtendSim
   

By using a self-developed manual students found an easy access to ExtendSim.

  Best aspect of using ExtendSim
    The graphical user interface and the possibility to use items of the different predefined libraries.
  Benefits attained through the use of ExtendSim
    A deeper understanding of the dynamic aspects of managerial control as opposed to traditional comparative static models presented in typical textbooks.
  Based on your experience teaching ExtendSim in this course, are there any features we could add or improve upon to help make your job easier?
    No.
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    ExtendSim plays a pivotal role within the Curriculum of this course and will continue to do so in the future.
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Courses using ExtendSim
The Universität Duisburg-Essen has been a long time ExtendSim user using ExtendSim for many courses throughout the years, case study seminars, and for Bachelor and Master Theses. Current courses using ExtendSim include:
bullet Course title

Operatives Controlling (Operations Management)

  Instructor Prof. Dr. Ludwig Mochty
  Course timetable Semester course
  Course overview

Business training has been shaped by sound skills in the areas of cost accounting and financial statements. This course aims to expand upon skills learned in the "Cost and performance accounting" and "Financial Accounting" courses. The course will not only include those concepts but other that are already established and proven in the German academic and practical fields. This course introduces students to System Dynamics. Using bio-cybernetic intelligence discipline enables managers to create more goal-oriented companies.

By the completion of the semester, students in this course:

bullet gain expertise in the field of managerial and financial accounting.
bullet develop a systemic perspective on issues regarding managerial accounting and become acquainted with the System Dynamics approach as well as systems simulation in general.
bullet are able to point out the main differences between Monte Carlo Simulation as opposed to dynamic simulation modelling.
bullet are able to point out the main differences between spreadsheet-based planning as opposed to dynamic simulation-based planning via ExtendSim.
bullet are qualified to pinpoint weaknesses in economic decision models, i. e. debunk overly-simplistic assumptions, and know methods that enable them to deal with the complexity of real-world business activities.
bullet can design and simulate models and test various.
bullet hypotheses in the context of managerial accounting.
bullet know how to transfer insights from their modelling experiments into the business processes of a real enterprise.
bullet gain a comprehensive knowledge of relevant techniques and methods in managerial accounting as well as related software, i. e. ExtendSim, Excel, @Risk.

 

Anticipated students 150
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University College London

Faculty of Engineering
Department of Biochemical Engineering

London, UK

University

University College London

Department Faculty of Engineering
Department of Biochemical Engineering
ExtendSim Adopter since November 2, 2012 University College London

URL

http://www.ucl.ac.uk/biochemeng/
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2013 Usage Report
 
bullet Course title
   

Bioprocess Systems Engineering

  Number of students
    25 Masters students
  Instructor
    Sofia Simaria
  Course dates
    January to September 2013
  Summary of how ExtendSim was used in the courses
   
. To introduce the concepts of stochastic simulation and discrete-event simulation
. Application of discrete-event simulation to biopharmaceutical manufacturing processes
  Projects fulfilled by students using ExtendSim
   
. Implementation of bioprocesses for drug manufacturing
. Identification of bottlenecks
. Implementation of process improvements
  Ease with which students learned how to model with ExtendSim
    Very easily
  Best aspect of using ExtendSim
    Animation. It gives the students a real idea of what is happening in the system.
  Benefits attained through the use of ExtendSim
   

Added a new set of skills to students, not previously provided within the course.

  Based on your experience teaching ExtendSim in this course, are there any features we could add or improve upon to help make your job easier?
    Everything has worked well with the existing support materia
  Do you have plans to continue to use ExtendSim to teach simulation to future Bioprocess Systems Engineering students?
    Yes, in the next run of Bioprocess Systems Engineering starting Jan 2014
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Courses using ExtendSim in the 2014 academic year
 
bullet Course title

Bioprocess Systems Engineering

  Instructor Dr. Ana Sofia Simaria
Dr Suzanne Farid
  Course commences January 2014
  Course overview
. Discrete-event simulation
. Monte Carlo simulation
. Mathematical programming
. Meta-heuristics
. Multivariate statistics
  Discrete event concepts taught using ExtendSim
. Introduction to queuing systems
. Basic concepts of discrete-event simulation
. Building discrete-event simulation models using simulators
. Application of discrete-event simulation to biopharmaceutical manufacturing processes
  Uncertainty analysis concepts taught using ExtendSim
. Identification of sources of uncertainty and variability in bioprocessing
. Monte Carlo simulation to address uncertainty
. Implementation in discrete-event simulation models and spreadsheet-based models
  Anticipated students 50
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University of Alberta

School of Business
Technology Group

Edmonton, AB Canada

University

University of Alberta

University of Alberta
Department School of Business
Technology Group
ExtendSim Adopter since October 12, 2012

URL

www.business.ualberta.ca

 

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Spring 2013 Usage Report
 
bullet Course title
    Simulation & Computer Modeling Techniques in Management
OM 422/622
  Course type & number of students
   

Undergraduate course with 35 students

  Instructors
    Dr. Armann Ingolfsson
  Course dates
    January 7 to April 12, 2013
  Summary of how ExtendSim was used in the courses
   

The second half of the course was an introduction to discrete event simulation. The students used ExtendSim to complete two assignments, one exam, and one group project.

  Projects fulfilled by students using ExtendSim
   

The group project required students to build a model of a barbershop and to use the model to investigate the impact of changing shifts schedules or hiring a new barber.

  Ease with which students learned how to model with ExtendSim
    It appeared that the students found it relatively easy to learn how to model with ExtendSim, compared to other discrete event simulation software packages that I have used in the past in the same course.
  Best aspect of using ExtendSim
   
. The way in which expressions can be represented visually through elements and connectors—although this can get messy for complicated expressions.
. The ease of modeling reneging from a queue.
  Benefits attained through the use of ExtendSim
    Having access to ExtendSim gave the students the opportunity to learn about basic concepts of discrete event simulation in a relatively painless manner and to progress towards building moderately complex models.
  Request for new/improved ExtendSim capability
   

The documentation for the following aspects could be improved, by adding examples and by improving precision in describing how the software works:

. How to model reneging when the time until a customer will renege is random rather than fixed.
. The use of random number seeds and block seeds and how these settings interact.
. Simulating a nonhomogeneous Poisson arrival process (mention the need to regenerate the time to the next arrival whenever the arrival rate changes).
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    Yes, in the same course (OM 422/622). I have also informed instructors for other courses that might benefit from the software that we have access to the software.
  Other comments/suggestions?
    Thank you for the opportunity to use your software for free—I greatly appreciate it.
 
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Courses using ExtendSim
 
bullet Course title

OM 422 B1/OM 622 B1
Simulation and Computer Modeling Techniques in Management

  Instructor Dr. Armann Ingolfsson
  Course concepts
. Computer modelling of management systems in such functional areas as accounting, finance, marketing and operations.
. Basic concepts of deterministic and probabilistic (Monte Carlo) simulation and their applications.
  Anticipated students 45
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Additional courses may use once in place and established.
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University of Auckland
Faculty of Engineering
Department of Civil and Environmental Engineering

Auckland, New Zealand

University

University of Auckland

University of Auckland
Department

Faculty of Engineering
Department of Civil and Environmental Engineering

ExtendSim Adopter since November 23, 2011

URL

http://www.cee.auckland.ac.nz/uoa/
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Fall 2013 Usage Report
 
bullet Course title
   

Civil 792: Discrete Event Simulation in Construction

  Course type & number of students
    Masters course -- 10 students
  Instructor
    Vicente Gonzalez
  Course dates
    August to October 2013
  Summary of how ExtendSim was used in the courses
   

Used to teach how to build up simulation models of construction operations

  Projects fulfilled by students using ExtendSim
   

Simulation of Construction Projects

  Ease with which students learned how to model with ExtendSim
    Relatively easy
  Best aspect of using ExtendSim
    Visualization of data and blocks course
  Benefits attained through the use of ExtendSim
    Flexibility to develop models course
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    Yes, in the same course Fall 2015
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Fall 2012 Usage Report
 
bullet Course title
   

Civil 792: Discrete Event Simulation in Construction

  Course type & number of students
    Graduate level course -- 12 students
  Instructor
    Vicente Gonzalez
  Course dates
    July 19 to October 18. 2012
  Summary of how ExtendSim was used in the courses
   

Giving tutorials and developing assignments and projects by the students

  Projects fulfilled by students using ExtendSim
   

12 course

  Ease with which students learned how to model with ExtendSim
    12 months
  Best aspect of using ExtendSim
    Object oriented course
  Benefits attained through the use of ExtendSim
    Models complex production scenarios in construction by using the object-oriented structure of ExtendSim
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    Yes, in the same course
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University of British Columbia

Department of Mining Engineering

Vancouver, BC Canada

University

University of British Columbia

University of British Columbia
Department Department of Mining Engineering
ExtendSim Adopter since

March 14, 2014

URL

www.mining.ubc.ca
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Courses using ExtendSim in the 2014 academic year
 
bullet Course title

MINE 350 Modeling and Simulation

  Instructor W Scott Dunbar
  Course dates September to November, 2014
  Course overview

This course provides an introduction to methods such as queuing theory, discrete event simulation and their application to the design and analysis of common operations and systems in mining and mineral processing. It draws upon engineering science principles and mathematics learned in second year at UBC. The course is core for third year students in Mining Engineering.

Topics covered include:

. queuing theory
. discrete event simulation
. discrete rate simulation
. optimization
. applications to industrial operations
. networks
  Anticipated students 15
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University of Delaware
Alfred Lerner School of Business & Economics
Newark, DE USA
University University of Delaware University of Delaware
Department Alfred Lerner School of Business & Economics
Department of Business Administration
Approved as Adopter February 2011

URL

www.lerner.udel.edu/departments/business-administration
Number of courses using ExtendSim

1

Courses using ExtendSim in the 2010/2011 academic year
bullet Course title Problem Structing for Operations Decision Making
  Course code BUAD 449
  Dates February 7 to May 17, 2011
  Concepts taught in course

BUAD 449 emphasizes structuring of operations management (OM) problems to facilitate improvement of business processes. Topics include design (or redesign) of customer service processes, focusing on cycle time reduction, design of manufacturing, service, and logistics processes, emphasizing lead time reduction and the use of technology to support design activities.

  ExtendSim use in course

The final project will involve the use of ExtendSim to simulate an existing business process. Working in teams, changes to a system will be suggested and performance of the modified process with status quo to determine the extent of changes that have been realized will be compared.

  Estimated enrollment 32
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University of Indianapolis

School of Business
Information Systems Department

Indianapolis, IN USA

University

University of Indianapolis

Department School of Business
Information Systems Department
ExtendSim Adopter since August 24, 2012 University of Indianapolis

URL

http://business.uindy.edu
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Fall 2013 Usage Report
 
bullet Course title
   

CIS 454 Business Intelligence

  Instructor
    Jerry Flatto
  Course dates
    August 26 to December 9, 2013
  Summary of how ExtendSim was used in the courses
   

The assignments this semester were based on using the existing tutorial simulations and designed to help me understand some of the challenges I need to examine as I incorporate ExtendSim into the curriculum to a much greater depth in the future.

  Projects fulfilled by students using ExtendSim
   

Click here for a student's project that is reflective of what was expected from the students.

  Do you have plans to continue to use ExtendSim to teach simulation to future University of Indianapolis students?
   

I am revising the entire information systems curriculum at UIndy to focus on applied analytics and ExtendSim will be included in this effort. 

If there are other universities or faculty at these universities who use ExtendSim or would like to use ExtendSim in their curriculum, feel free to contact me and maybe we can chat and develop some best practices for using the software in the curriculum.

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Fall 2012 Usage Report
 
bullet Course title
   

CIS 151 - Introduction to Information Systems

  Number of students
    50 students
  Instructor
    Jerry Flatto
  Course dates
    Fall & winter semesters 2012-2013
  Summary of how ExtendSim was used in the courses
    ExtendSim was used as a hands-on project where students used pre-built models to understand how simulations can provide information to be used to making management decisions.
  Projects fulfilled by students using ExtendSim
   

Click here for a student's project that is reflective of what was expected from the students.

  Benefits attained through the use of ExtendSim
   

The use of Extendsim provided a variety of benefits. These include:

0 demonstrating how software is actually used in business as many of the introductory students think that Microsoft Office is the primary business applications used to run the business.
0 the software provided a valuable example of how information systems are used to support decision making. 

We discussed in class why an organization might be interested in creating a simulation as well as how the results of the simulation can be used.

  Do you have plans to continue to use ExtendSim to teach simulation to future CIS 151 students?
    I have been asked to redesign the information systems curriculum over the course of the next year. I expect my efforts to be focused in the area of informatics and using information to make better decisions. I expect Extendsim to be part of this curriculum mix along with other software such as IBM Cognos.
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bullet Course title
   

CIS 454 - Business Intelligence

  Course type & number of students
    15 students
  Instructor
    Jerry Flatto
  Course dates
    August 27 to December 12, 2012
  Summary of how ExtendSim was used in the courses
    ExtendSim was used as a hands-on project where students used pre-built models to understand how simulations can provide information to be used to making management decisions.
  Projects fulfilled by students using ExtendSim
   

Click here for a student's project that is reflective of what was expected from the students.

  Benefits attained through the use of ExtendSim
   

The use of Extendsim provided a variety of benefits. These include:

0 demonstrating how software is actually used in business as many of the introductory students think that Microsoft Office is the primary business applications used to run the business.
0 the software provided a valuable example of how information systems are used to support decision making. 

We discussed in class why an organization might be interested in creating a simulation as well as how the results of the simulation can be used.

  Do you have plans to continue to use ExtendSim to teach simulation to future CIS 454 students?
    Yes, I am using Extend only in the CIS 454 Business Intelligence class. I have modified the assignment based on lessons learned from this previous year to focus more on the inputs and outputs from the simulation as well as the associated decision making process.
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University of Iowa

Tippie College of Business
Stead Technology Services Group

Iowa City, Iowa

University University of Iowa University of Iowa
Department Tippie College of Business
Department of Management Sciences
ExtendSim Adopter since August 5, 2013

URL

tippie.uiowa.edu/management-sciences/
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Spring 2014 Usage Report
bullet Course title
   

Business Process Analysis
MSCI:3030

  Course type & number of students
    UnderGraduate course with 42 students
  Instructor
    Jeffrey Ohlmann
  Course dates
    January 21 to May 16, 2014
  Summary of how ExtendSim was used in the courses
   

Students were assigned eight homework assignments (based on problems from Laguna & Marklund text) that required the construction of ExtendSim models.

  Projects fulfilled by students using ExtendSim
   

Students also completed a group project based on a case study from the Laguna & Marklund text.

  Ease with which students learned how to model with ExtendSim
    Overall, ExtendSim was well-received by students. Learning was facilitated by video tutorials and a weekly lab session.
  Best aspect of using ExtendSim
    Drag-and-drop functionality of program allows for quick construction, but still provides flexibility to model practically any situation.
  Benefits attained through the use of ExtendSim
    Students can build models to directly observe course concepts (queueing, impact of variability, process improvement, etc.)
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    Yes. I will continue to use ExtendSim in MSCI:3030 which is projected to have annual enrollment of 100 students.
  Based on your experience teaching ExtendSim in this course, are there any features we could add or improve upon to help make your job easier?
   
bullet Development of more examples that demonstrate the use of the various blocks and block options.
 

Imagine That Inc. response: Start with block Help. There is a Help button in the dialog box of each block that details its usage and will give examples of its usage (in most cases). There are also some example models explaining block usage that ship with the ExtendSim package, but, you are correct, there is always need for more.
Another place to look modeling examples is the ExtendSim YouTube Channel.

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bullet As an instructor, a place where I can get answers to questions with the software (how to model a certain process feature, etc.) would be excellent.
 

Imagine That Inc. response: We have established a few sites that may help find the answers you need:

0 The User Forum (aka ExtendSim eXchange) is relatively active and visited by corporate users, consultants, professors, and Imagine That Inc. Support Professionals. It also has a specific section set aside for professors. Visit the User Forum at www.extendsimusers.com.
0 The ExtendSim LinkedIn group is not as active as the User Forum, but you might find helpful information at https://www.linkedin.com/company/extendsim.
0 The ExtendSim YouTube Channel, though relatively new, is mostly populated by Simulation Master Class videos which cover modeling concepts and techniques. There are also a handful of links to videos posted by ExtendSim users. The ExtendSim Channel is at https://www.youtube.com/user/ExtendSim.

 

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Courses using ExtendSim
bullet Course title

Business Process Analysis
MSCI:3030

  Professor Jeffrey Ohlmann
  Course timetable Semester course
 

Course overview

This course focuses on the design, management, and improvement of business processes that form the basis of every organization that produces or delivers products or services to meet customer needs. The course employs a data-driven approach to instruct students how to map a value stream and analyze a business process to identify improvement opportunities. Students will learn project management skills, with particular emphasis on understanding the issues involved in designing an information system to successfully support a business operation, e.g., determination of information needs, system design, and information plan development.

Utilizes the Laguna/Marklund textbook Business Process Modeling, Simulation, and Design (2nd Edition) in conjunction with ExtendSim.

  Anticipated students 70
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University of Rochester Inaugural Year Adopter
William E Simon Graduate School of Business Administration  
Rochester, NY USA
University University of Rochester University of Rochester
Department William E Simon Graduate School of Business Administration
Approved as Adopter September 2010

URL

http://www.simon.rochester.edu
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Fall 2012 Usage Report
bullet Course title

Service Operations Management

  Course code OMG 412
  Instructor Professor Phil Lederer
  Semester Fall 2011
  Students This is a second year elective course taken by about 20 students.
  Report

ExtendSim was a central part of the course. The software fit quite well into the topic of the course which was managing service systems.

In terms of applications, the package was used by students to model various service operations. Many of the cases were based upon Harvard Business School cases (BAT, Benihana, CVS).

. A car wash (an exercise from ExtendSim examples)
. Police dispatching policies for patrol cars
. Managing a technical call center and priority rules (BAT case)
. Capacity analysis of a restaurant (Benihana of Tokyo)
. Process improvement of a retail drug store (CVS case)
. Organizing a salesforce (Baria Harvard Case)

What is most enlightening is the list of homework assignments related to ExtendSim.

Training materials
I was greatly aided by Robin Clark who shared his knowledge of ExtendSim with me.

I continued to make tutorial videos to help my students learn ExtendSim. I added a couple of new ones on more detailed issues. 

Course syllabus & assignments
Download PDFDownload the syllabus of the class which shows the sequence of topics taught and specifically how ExtendSim was used.

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Fall 2011 Usage Report
bullet Course title

Service Operations Management

  Course code OMG 412
  Instructor Professor Phil Lederer
  Semester Fall 2011
  Students This is a second year elective course taken by about 20 students.
This is the second time Prof. Lederer has delivered this class using ExtendSim.
  Report

ExtendSim was a central part of the course. The simulation package fit quite well into the topic of the course which was managing service systems. In terms of applications, the package was used by students to model various service operations. Many of the cases were based upon Harvard Business School cases (BAT, Benihana, CVS).

. A car wash (an exercise from ExtendSim examples)
. Police dispatching policies for patrol cars
. Managing a technical call center and priority rules (BAT case)
. Capacity analysis of a restaurant (Benihana of Tokyo)
. Process improvement of a retail drug store (CVS case)

What is most enlightening is the list of homework assignments related to ExtendSim.

Training materials
I was greatly aided by Robin Clark who shared power point slides which provided a quick and useful introduction to using ExtendSim. He also was very helfpful to me in learning some of the more obscure features of the package.

I helped my students learn ExtendSim by making a series of video tutorials which I posted on the class website. The tutorials were each about 10-20 minutes long and focused on an increasingly complex set of modeling skills. In all I made 6 tutorials. The students really liked "seeing how it was done" I made sure to pace them slowly enough so that the features of ExtendSim could be absorbed. I used the Macintosh software called "Screenflow" to capture the ExtendSim screen and provided verbal narration.

Course syllabus & assignments
Download PDFDownload the syllabus of the class which shows the sequence of topics taught and specifically how ExtendSim was used.

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Fall 2010 Usage Report
bullet Course title

Service Operations Management

  Course code OMG 412
  Instructor Professor Phil Lederer
  Semester Fall 2010
  Number of students 20
  Course objectives

The service sector dominates the economies of most developed nations. Worldwide, services account for 64% of GDP and 40% of employment, and in the United States the service sector accounts for 76% of GDP and 85% of employment. In addition to the "pure" service sector, the delivery and support of many goods involves a significant service component. The challenges involved in managing services have been complicated by globalization, for many services are now delivered by service supply chains that involve multiple firms and cross national boundaries.

In this class students will develop both quantitative tools and qualitative models in ExtendSim that will help to manage in this complex environment. The class focuses on four topics: (i) managing variability in services, (ii) the operations/marketing interface, (iii) demand and revenue management and (iv) process improvement in services.

  Report

I would like to report on my use of the simulation package in my MBA course: OMG 412: Service Operations Management in the Fall 2010. This is a second year elective course taken by about 20 students.

The ExtendSim simulation package was a central part of the course. I attach a syllabus of the class which shows sequence to topics taught, and specifically how I used ExtendSim.

The software fit quite well into the topic of the course which was managing service systems. In terms of applications, the package was used by students to model various service operations. Many of the cases were based upon Harvard Business School cases
(BAT, Benihana, CVS).

. A car wash (an exercise from ExtendSim examples)
. Police dispatching policies for patrol cars
. Managing a technical call center and priority rules (BAT case)
. Capacity analysis of a restaurant (Benihana of Tokyo)
. Process improvement of a retail drug store (CVS case)

What is most enlightening is the list of homework assignments related to ExtendSim.

Training materials
I was greatly aided by Robin Clark who shared power point slides which provided a quick and useful introduction to using ExtendSim. He also was very helfpful to me in learning some of the more obscure features of the package.

I helped my students learn ExtendSim by making a series of video tutorials which I posted on the class website. The tutorials were each about 10-20 minutes long and focused on an increasingly complex set of modeling skills. In all I made 6 tutorials. The
students really liked "seeing how it was done" I made sure to pace them slowly enough so that the features of ExtendSim could be absorbed. I used the Macintosh software called "Screenflow" to capture the ExtendSim screen and provided verbal narration.

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Future courses that will use ExtendSim
bullet Course title

Service Operations Management

  Course code OMG 412
  Instructor Professor Phil Lederer
  Course dates Fall 2012
  Course objectives

Similar to Fall 2011 and 2010.

  Anticipated students 25
University of Southern California  
Marshall School of Business
Data Sciences and Operations
Los Angeles, CA USA
University University of Southern California University of Southern California
Department Marshall School of Business
Data Sciences and Operations
ExtendSim Adopter since

January 2011

URL

http://www.marshall.usc.edu/faculty/iom
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Future courses that will use ExtendSim
bullet Course title

Simulation for Business Analytics

  Course code IOM 599
  Instructor Professor Amy Ward
  Course dates August to December 2014
  Course objectives

The approach of this new course is to build simulation models to answer practical questions that are motivated by business decisions. For example, simulation will be used to:

. Estimate the return of an index-based stock market portfolio
. Determine if project deadlines can be met
. Decide on the staffing level and workload division in a service system
. Locate company production facilities

Over the course of building these simulation models, both the power of simulation and some of its pitfalls and limitations will be discovered.

  Anticipated students 20
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Usage report for Spring Semester 2012
bullet Course title

IOM-677 - Dynamic Programming and Markov Decision Processes

  Instructor Amy Ward
  Course dates January 9 to April 27, 2012
  Course concepts Sequential decision making under uncertainty. ExtendSim will be used to simulate policy performance, especially in cases where the problem is not tractable analytically.
  Students enrolled 6 PhD students
  Summary

I devoted one course lecture (3 class hours), on Friday April 13, to teaching the students how to use ExtendSim. In this lecture, the students learned how to build the model in the paper by Levent Kocaga and myself, Admission Control for a Multi-Server Queue with Abandonment, in ExtendSim. This was a very nice use of ExtendSim, because we were able to show that the theoretical results and approximations developed in Kocaga and Ward matched the ExtendSim simulations.

The lecture on ExtendSim was given by Dave Krahl of Imagine That Inc. and Robin Clark from QMT Group. Dave and Robin additionally showed the students much more advanced models that could be built using ExtendSim. I asked the students for feedback on this lecture, and they said that they found the lecture very useful.

It was possible for Dave and Robin to give the lecture because they were already in the Los Angeles area for an INFORMS conference. Hence it made sense to arrange for them to give a half-day open ExtendSim session to users in the Los Angeles area, and then another half-day session oriented directly for the students in my IOM 677 course.

The course IOM 677 is intended for PhD students, and there were 6 PhD students enrolled in the course. Part of my inteneded purpose in teaching ExtendSim is that I believe it can be useful for the students as they pursue their PhD research. I have used ExtendSim many times myself in my own research, in order to validate theoretical approximations or test proposed policies, and have been very satisfied. Therefore, I wanted the students to be aware of how they could use this in their own research. Although I did not have a specific homework problem that involved ExtendSim (because simulation is a little off-topic for a Markov Decision Process Course), I feel comfortable that that goal was achieved.

Thank you very much for giving me the opportunity to be an ExtendSim Adopter. I hope to be able to continue this status in the future.

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Usage report for Spring Semester 2011
bullet Course title

IOM 674 - Queueing and Stochastic Networks

  Instructor Amy Ward
  Course dates January 15 to April 29, 2011
  Course objectives Queueing phenomena that arise in engineering and business systems will be modeled and analyzed in this course. The queueing is generated by resource contention when there is uncertainty.
  Students enrolled 9 - PhD candidates
  Summary

Early on in the course, I devoted one lecture to the basics of using ExtendSim, and demonstrated to the students how to build a couple basic queueing models in ExtendSim. We then discussed how to estimate performance measures for those models such as the mean time in queue. This allowed me to assign homework problems to the students that required the use of ExtendSim. The problems I assigned were as follows:

bullet HW #2, Problem 4.
  The students were asked to find the limiting probabilities, and the expected number of customers waiting at each station, for a particular Jackson network configuration. This can be done
through exact analytic formula (and that exact analysis was taught in class). The students were then asked to simulate the network using ExtendSim, and to see that their simulation answers matched their analytic answers.
bullet HW #4, Problem 2.
  The students were asked to develop a heavy-traffic approximation for the mean number of customers in the system for a GI/GI/1 queue, under two different distributional assumptions for the service times that were not exponential. Note that there are no exact analytic formulae for steadystate
performance measures for this system, and so the students had to rely on approximation formulae (which we developed in class). The students were then asked to simulate the GI/GI/1 queue using Extend in order to understand the situations in which their approximation formulae performed well.
bullet HW #4, Problem 3.
  The students were asked to develop a heavy traffic approximation for the mean number of customers at each station in a network that consisted of two GI/GI/1 queues in tandem. Again, there are no exact analytic formulae available and so the students had to rely on approximation formulae. The students were then asked to simulate the network using Extend in order to see how their approximation formulae performed.


  Benefits of using ExtendSim

I view the use of ExtendSim as very important for the course. In order for the students to truly understand how to develop and use analytic approximation formulae for queueing networks that cannot be analyzed exactly, it is extremely helpful for them to also simulate the network. The simulation allows them to understand how to apply their approximation formulae to estimate performance measures of interest, and to know when there approximation formulae will work well vs when their approximation formulae may not work well. Please also see my Homeworks #2 and #4 for the exact questions referenced above.

I am very appreciative for having the use of ExtendSim for this course. Thank you.

University of Split

Faculty of Economics
Department for Information Technology in Business

Split, Croatia

University

University of Split

University of Split
Department Faculty of Economics
Department for Information Technology in Business
ExtendSim Adopter since

February 27, 2014

URL

www.efst.hr/content.php?k=fakultet&p=344
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Spring 2014 Usage Report
bullet Course title
   

Business Process Simulation

  Course type & number of students
    Masters course with 25 students
  Instructor
    Mario Jadric
  Course dates
    March 3 to June 13, 2014
  Summary of how ExtendSim was used in the course
   
bullet

Presentation of the course and planned activities.

bullet

Modeling of complex systems.

bullet Concept of simulation.
bullet Approaches to simulation modeling.
bullet

Approaches to simulation modeling.

bullet Types of computer simulation.
bullet The selection of simulation models.
bullet Business processes and simulation modeling.
bullet Projects of simulation modeling.
bullet Choosing a process for simulation modeling.
bullet Theory of waiting queues.
bullet Distribution of random variables in simulation modeling.
bullet Discrete event simulation.
bullet Construction of discrete simulation model.
bullet Planning simulation experiments.
bullet Analysis of simulation results.
bullet Concepts of business process management and simulation modeling.
bullet The concepts of system dynamics.
bullet Analysis of causal loops.
  Projects fulfilled by students using ExtendSim
   
bullet

Discrete-event simulation modeling using ExtendSim - excercise series.

bullet

Final case study - real-life project realisation, modelling as-is and to-be real life processes.

  Ease with which students learned how to model with ExtendSim
    Students had no difficulties learning how to model with ExtendSim since it is an intuitive yet powerful modelling tool.
  Best aspect of using ExtendSim
    Advanced business process modelling - showing benefits of designing to-be processes of current business situation.
  Benefits attained through the use of ExtendSim
    Acquiring basic modelling knowledge as well as Discrete Event Simulation realization for our students.
  Do you have plans to continue to use ExtendSim to teach simulation to your students?
    At this time, we will be teaching ExtendSim within Business Process Simulation only, however we would consider using it for other courses in future - we will keep you informed before this happens.
  Based on your experience teaching ExtendSim in this course, are there any features we could add or improve upon to help make your job easier?
    At this time, we were very satisfied with the overall experience using ExtendSim. Reactions from our students were very positive as well!
  Other comments or suggestions?
    Thanks for your valuable customer service!
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Courses using ExtendSim
bullet Course title

Business Process Simulation
EUB312

  Instructor Mario Jadric
  Course overview

This course consists of a series of lectures on:

. Modeling of complex systems.
. Concept of simulation.
. Approaches to simulation modeling.
. Types of computer simulation.
. The selection of simulation models.
. Business processes and simulation modeling.
. Projects of simulation modeling.
. Choosing a process for simulation modeling.
. Theory of waiting queues.
. Distribution of random variables in simulation modeling.
. Discrete event simulation.
. Construction of discrete simulation model.
. Planning simulation experiments.
. Analysis of simulation results.

Class exercises include:

. Examples of simulation and queuing theory.
. Introduction to ExtendSim for discrete event simulation.
. Discrete-event simulation modeling using ExtendSim.
  Anticipated students 35
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University of Tennessee  
College of Business
Statistics, Operations and Management Science
Knoxville, TN USA
University University of Tennessee University of Tennessee
Department College of Business
Statistics, Operations, and Management Science
ExtendSim Adopter since January 2011

URL

http://bus.utk.edu/soms/ and
http://bus.utk.edu/soms/corporate/index.htm
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Spring 2013 Usage Report
 
bullet Course title
    MS 532
Decision Analytics and Simulation
  Course type & number of students
   

Graduate class

  Instructors
    Melissa Bowers and Bogdan Bichescu
  Course dates
    Spring 2013
  Summary of how ExtendSim was used in the course
   

ExtendSim was used in MS 532 – Decision Analytics and Simulation during the Spring semester 2013. MS 532 is a graduate class taught in the College of Business Administration at the University of Tennessee and the better part of the class curriculum focuses on modeling business processes using discrete-event simulation software. As part of the class, students built simulation models relating to the management of inventories, waiting lines, and various resources, in contexts such as healthcare, retail banking, and manufacturing. Moreover, students used ExtendSim on two homework assignments and one end-of-term class project, which dealt with capacity management for the case of a commercial printing firm. In summary, the use of ExtendSim in the class:

1 exposed students to an industry-leading discrete-event simulation environment
2 demonstrated the application of simulation concepts in an integrated, GUI-driven application environment (including elements of problem abstraction and modeling, sensitivity analysis and experimentation, heuristic optimization, animation and visualization, etc.)
3 helped students develop an intuitive, visual understanding of system dynamics (in contrast to, for example, formal treatments of resource management in the form of traditional queueing models)
4 afforded students the ability to easily and quickly perform sensitivity analyses for system improvement
5 improved students' problem solving techniques and their ability to grasp the importance of robustness and flexibility as system design principles.

Further, note that the use of ExtendSim in MS 532 was strictly limited to teaching simulation concepts. Moreover, the software was not used for any research activities or commercial purposes during 2013.

Bogdan Bichescu
Associate Professor
Department of Statistics, Operations and Management Science
College of Business Administration

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Spring 2012 Usage Report
 
bullet Course title
    MS 532
Decision Analytics and Simulation
  Course type & number of students
   

Graduate class

  Instructors
    Bogdan Bichescu
  Course dates
    Spring 2012
  Summary of how ExtendSim was used in the course
   

ExtendSim was used in MS 532 – "Decision Analytics and Simulation" during the Spring semester 2012. MS 532 is a graduate class taught in the College of Business Administration at the University of Tennessee and part of the class curriculum focuses on modeling business processes using discrete event simulation software. During the class, students worked on simulating scenarios relating to inventory management, waiting line management, resource management, healthcare, and the modeling of ferryboat operations. Students used ExtendSim to work on two homework assignments and one end-of-term class project. The use of ExtendSim in the class:

1 exposed students to an industry-leading discrete-event simulation environment
2 demonstrated the application of simulation concepts in an integrated, GUI-driven application environment (including elements of problem abstraction and modeling, sensitivity analysis and experimentation, heuristic optimization, animation and visualization, etc.)
3 helped students develop an intuitive, visual understanding of system dynamics (in contrast to, for example, formal treatments of resource management in the form of traditional queueing models)
4 afforded students the ability to easily and quickly perform sensitivity analyses for system improvement
5 improved students' problem solving techniques and their ability to grasp the importance of robustness and flexibility as system design principles.

Further, note that the use of ExtendSim in MS 532 was strictly limited to teaching simulation concepts. Moreover, the software was not used for any research activities or commercial purposes during 2012.

Bogdan Bichescu
Associate Professor
Department of Statistics, Operations and Management Science
College of Business Administration

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Spring 2011 Usage Report
 
bullet Course title
    MS 532
Decision Analytics and Simulation
  Course type & number of students
   

Graduate class

  Instructors
    Bogdan Bichescu
  Course dates
    Spring 2011
  Summary of how ExtendSim was used in the course
   

MS 532 - Decision Analytics and Simulation is a class that is part of the M.S. program in Business Analytics at the University of Tennessee, Knoxville. ExtendSim 8 was used in MS 532 during the Spring semester 2011, as a portion of the class curriculum focuses on modeling business processes using discrete-event simulation software.

In MS 532, students worked on simulating scenarios relating to inventory management, waiting line management, resource management, store layout analysis, and the modeling of retail operations. Students used ExtendSim to work on three homework assignments and one end-of-term class project. The pedagogical benefits attained through the use of ExtendSim in the class include:

1 student exposure to an industry-leading discrete-event simulation environment.
2 demonstration of the applications of simulation concepts in an integrated, GUI-driven environment (including elements of problem abstraction and modeling, sensitivity analysis and experimentation, heuristic optimization, animation and visualization, etc.).
3 helping students develop an intuitive, visual understanding of system dynamics (in contrast to, for example, formal treatments of resource management in the form of traditional queueing models).
4 providing students with the ability to easily and quickly perform sensitivity analyses for system improvement.
5 improving students' problem solving techniques and their ability to grasp the importance of robustness and flexibility as system design principles.

Further, note that the use of ExtendSim in MS 532 was strictly limited to teaching simulation concepts. Moreover, the software was not used for any research activities or commercial purposes during 2011.

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Courses using ExtendSim
 
bullet Course title

MS 532
Decision Analytics and Simulation

  Instructor Bogdan Bichescu
  Course objectives

The spreadsheet-focused portion of MS 532 aims to enhance the students' ability to build spreadsheet-based decision models through cultivation of basic programming skills via VBA as well as visualization-enhanced spatial analysis skills through MapPoint.

The simulation portion of MS 532 seeks to demonstrate effective decision making by leveraging concepts, modeling techniques, and tools from the areas of Monte-Carlo and discrete-event simulation. Emphasis will be placed on real-world applications, including capacity management, process analysis, supply chain management, and health care management.

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University of Wisconsin-Madison

Wisconsin School of Business
Department of Operations & Information Management

Madison, WI

University

University of Wisconsin-Madison

University of Wisconsin-Madison
Department Wisconsin School of Business
Department of Operations & Information Management
ExtendSim Adopter since

November 12, 2013

URL

http://bus.wisc.edu/knowledge-expertise/academic-departments/operations-information-management
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Courses using ExtendSim in the 2014 academic year
 
bullet Course title

Service Operations Management (OTM 451)

  Instructor Professor Bob Batt
  Course dates January to May 2014
  Course overview

This class examines both quantitative tools and qualitative models that will help manage complex service operations environments to achieve timely, high-quality, profitable services. The course covers the following topics:

. Designing a Service Strategy & Delivery System
. Measuring and Managing Service Quality
. Managing Variability & Uncertainty
  Anticipated students 100
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bullet Course title

Operations Management (OTM300)

  Instructor

Professor Jordan Tong

  Course dates January to May 2014
  Course overview

Introduction to operations management and queue basics

  Anticipated students 100
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Wroclaw University Inaugural Year Adopter
Institute of Organization and Management  
Wroclaw, Poland
University Wroclaw University of Technology Wroclaw University
Department Institute of Organization and Management
ExtendSim Adopter since November 2010

URL

http://www.ioz.pwr.wroc.pl
Number of courses using ExtendSim 4  
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2012-2013 Usage Report
 

Financial Analysis of Company Applications with Models

 

It is the third time I taught the subject "Financial analysis of company applications with models". Below is reminder about key issues of subject:

bullet It consisted of a lectures and seminars. During lectures I presented, among others, new edition of complete application in Extendsim allowing construction of financial statements (balance, incomes etc.). As in the previous year we also discussed its modules, such as the calculation of income and expenses for this activity-based costing. We tried to use the models for business game support.
bullet At the seminar classes, students conducted an attempt to create simulation models of financial modules on the model selected economic games. Here, the tool was arbitrary, but some groups have chosen to implement ExtendSim - due to the readability of models created in Extendsim was particularly useful didactically.

I used the previously improved structure of the lecture with several recordings (movies snap) on how to create models. I have presented different models for the problem of "improving equipment" and how to study the impact of such change on the financial statements. As in the previous year, we dealt with economic events "prepayment" and "delay in payment of liabilities and receivables". I also presented the design and calculation techniques of balance statement using yogurt production model that was included in the package ExtendSim.

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  Simulation Modeling
 

Classes in "Simulation Modeling": (two editions, differ in the number of hours)

bullet In the standard edition, I performed classes as in the previous year.
bullet In the shortened edition, I used a special structure of teaching materials and prepared models for familiarize students with modeling in ExtendSim in a more intense way (in 3-4 hours).
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  Other Projects
 

This year I prepared two articles using Extendsim as modeling tool.

bullet INTEGRATING SIMULATION AND FINANCIAL STATEMENT CREATING PROCESS using the previously described methodology for modeling assumptions in financial simulations. This methodology is based on the multiplication of objects: one object for "things" and second object for "money". This article was accepted for publication and it will be presented during the 34rd International Conference Information Systems and Technology Architecture. ISAT 2013
bullet I co-authored ADVANCED SIMULATION MODELS OF REGIONAL HEALTHCARE SYSTEMS with my colleague, Marek Lubicz. This article provides several submodels in ExtendSim for regional model of health care system. We are working on its development and we hope that there will be a new development for this topic. This article will also be presented at the 34rd International Conference Information Systems and Technology Architecture.
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2011-2012 Usage Report
 

It is the second time I taught the subject "Financial analysis of company applications with models". As in the first year, this course consisted of a combination of lectures and seminars:

bullet One of the lectures I presented, among others, examined the construction of financial statements (balance, incomes etc.) in ExtendSim.
  Of course, features such as the calculation of income and expenses for this activity-based costing process was discussed.
bullet In the seminar classes, students created financial models of selected economic games.
  Here, the tool was arbitrary, but some groups chose to implement ExtendSim - due to the didactic readability of models created in ExtendSim.

This year, I improved the structure of the lecture, adding:

bullet A lot of videos on how to create models. I presented different models for the "improving equipment" problem and how to study the impact of such change on the financial statements.
bullet The modeling of economic events solution - "prepayment" and "delay in payment of liabilities and receivables"
bullet I also presented design and calculation techniques of balance statements using the Yogurt Production model included as an example model in Extendsim.

Preparing for this course inspired me to write an article about formulating a methodology of modeling assumptions in financial simulations.This methodology is based on the multiplication of objects: one object for "things" and second object for "money". ISAT 2012"Integrating discrete event simulation and financial reporting" was accepted for publication and it will be presented during the 33rd International Conference Information Systems and Technology Architecture.

The courses in "Simulation Modeling" I taught, ran like previous years (see Politechnika Wroclawska).

However, I did update the structure of teaching materials, adding a discussion of models of medical facilities and a number of models built in the classroom. We also discussed options for handling attributes such as "preserved value" and "batched value".

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2010-2011 Usage Report
 

This form of licensing (Academic Network License awarded to ExtendSim Adopters) made it easier for me to conduct classes and allowed my students to better prepare for tests.

For the first time, I taught the subject "Financial analysis of company applications with models". It consisted of lecture and seminars. During the lectures, I presented, among others, the construction of financial statements (balance, incomes etc.) in ExtendSim. Of course, also discussed its modules, such as the calculation of income and expenses for this activity-based costing.

In the seminar portion of the course, students created financial simulation models of selected economic games. Here, the tool was arbitrary, but some groups chose to implement their model in ExtendSim - due to the readability of models created in ExtendSim was particularly didactic.

Preparing for this course inspired me to prepare another paper in which I will to formulate a methodology of modeling assumptions in financial simulations in the near future. The paper will roughly describe the multiplication of objects: one object for "things" and second object for "money".

The courses in "Simulation Modeling" I taught, ran like previous years (see Politechnika Wroclawska).

When it comes to license renewal that I will be very grateful if it could be renewed.

Zurich University of Applied Sciences  
School of Engineering
Winterthur, Switzerland
University Zurich University of Applied Sciences Zurich University of Applied Sciences
Department School of Engineering and Management
ExtendSim Adopter since March 2011

URL

http://www.engineering.zhaw.ch/en/engineering/study/bachelors-degree-programmes/engineering-and-management.html
Courses using ExtendSim in the 2010/2011 academic year
bullet Course title
   

Simulation of Business Processes

  Number of students
    27 undergraduates
  Instructor
    Christoph Heitz
  Course dates
    September 2011 to February 2012
  Summary of how ExtendSim was used in the courses
   

The course was an introduction to discrete event simulation. Goal of the course was to learn the basic concepts of discrete event simulation then apply them to practical problems. ExtendSim is used as the tool for these applications.

The first four weeks of this course was used for a technical introduction to ExtendSim (libraries: Item, Value, Plotter). For the rest of the course, ExtendSim was used as the workhorse for many applications and exercises that are built around the conceptual concepts taught.

  Projects fulfilled by students using ExtendSim
   

Each week, the students are divided into teams of two or three students who complete a short simulation project. The projects included:

bullet Backoffice of an insurance company
bullet Job shop manufacturing
bullet Scheduling rules
bullet Auto repair facility
bullet Buffer optimization in a Kanban system

After the course, students were able to create quite elaborate models and use most of the functionality of ExtendSim.

  Ease with which students learned how to model with ExtendSim
   

It was very easy to work with the program from the first week on. No big problems arose from the technical side. The main problems that students have when learning to build simulation models are conceptual problems: how to model specific situation of reality? This is not that much related to the tool itself, but rather to thinking in the structures of DE simulation.

  Best aspects of using ExtendSim
   

A very good aspect of ExtendSim is that the many blocks in the Item library are rather generic in the sense that they represent a typical DE structure (queue, activity, …) in a clear and simple way, without too much fancy distractions around. This helps students to learn thinking in clear concepts.

The blocks that allow modeling of logic by means of code are great for putting into consideration more complex situations, and going from simple to complex models without losing the conceptual clarity.

  Benefits attained through the use of ExtendSim
   

The use of a simulation tool is a necessity when teaching simulation and modeling. I have not much experience with other tools, but I feel that ExtendSim is very well suited to teach simulation contexts.

  Based on your experience teaching ExtendSim in this course, are there any features we could add or improve upon to help make your job easier?
   

Please provide a Mac version that supports the latest OS version.

 

Imagine That Inc. response: The ExtendSim application and its many libraries of blocks are the result of 23 years of programming and enhancements and contain millions of lines of code. We are currently rewriting ExtendSim in a newer development environment that will natively support Intel-based Macs. While we don't have a definite date when this process will be completed, we will keep you informed.

Over the years, we have had to make two sets of major modifications to ExtendSim to support the Macintosh (68K to PowerPC and OS9 to OS/X). And now we have to do it again to support Lion. We have had to make no major modifications to continue to support new versions of Windows. We will be supporting the Lion in the future, but in the meantime, if you do upgrade to the Lion operating system, you can choose to:

  • Run the Windows version of ExtendSim in the Windows operating system on your Mac. This involves purchasing a Windows version of ExtendSim and installing it on your Mac using Boot Camp (Applications > Utilities > Boot Camp Assistant).
  • Run the Windows version of ExtendSim on a Windows computer.
  Will you be using ExtendSim in future courses? If so, which course/s?
    Yes, I will definitely continue using ExtendSim for teaching simulation.
  Anything else you would like to add?
    Thank you for your timely response and technical support whenever a problem with the software arises. I really appreciate this.
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bullet Course title
   

Simulation in Retail and Logistics

  Number of students
    18 graduate students
  Instructor
    Christoph Heitz
  Course dates
    March to June 2011
  Summary of how ExtendSim was used in the courses
   

ExtendSim was introduced by a basic course in ExtendSim functionality (item and value library). As running example, we used a blood donation center. Students had the software on their laptops and made exercises. Mixed into the ExtendSim exercises, basic concepts of discrete event simulation were taught. A theoretical block on how to interpret results of stochastic simulations was complemented with ExtendSim exercises.

During the course, students worked with different models, including a skilift and a manufacturing scheduling problem.

The course was a compact course over 2.5 days. The goal of the course was not to make the students professional simulation experts but rather to give them a hands-on experience about what is possible with simulation and how the general approach in modeling works.

  Projects fulfilled by students using ExtendSim
   

During the course, running examples constituted sort of a “small project” framework where students could experience the progress of a simulation project together with learning the concepts.

Two students used ExtendSim for their master thesis where they created a model by their own, without technical assistance from professor.

  Ease with which students learned how to model with ExtendSim
   

Due to the simple drag & drop facilities in ExtendSim, it was easy for the students to get the basic knowledge for building their own simple models. Given the short time for this course, it was exciting to see how well the two students did who chose to use ExtendSim for their master thesis.

  Best aspect of using ExtendSim
   

For this course, the best aspect of ExtendSim is the option of putting models together by dragging & dropping blocks from libraries, without the need of programming. Thus, students with little or no programming experience are enabled to use such a tool and get a feeling for simulation.

  Benefits attained through the use of ExtendSim
   

Compared to talking about simulation and the use of simulation for solving problems without the use of a simulation tool, it is much more effective to have a tool at hand that students can play with and thus gain own experiences.

  Based on your experience teaching ExtendSim in this course, are there any features we could add or improve upon to help make your job easier?
   

It would help to have an option to use ExtendSim without the need of installing the software locally. Maybe some cloud computing option.

  Will you be using ExtendSim in future courses? If so, which course/s?
    Yes, I will definitely continue using ExtendSim for teaching simulation.
  Anything else you would like to add?
    Thank you for your timely response and technical support whenever a problem with the software arises. I really appreciate this.

 

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